Demetrius Hiley
529. N. Hamlin Ave Chicago,IL
Summary
Dedicated medical assistant with strong patient management skills. Demonstrated expertise in HIPAA compliance and compassionate caregiving. Committed to enhancing clinic workflow and coordination of patient care.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Medical Assistant
Lawndale Christian Health Center
Chicago, IL
01.2016 - Current
- Assisted healthcare providers with clinical procedures, ensuring compliance with safety protocols.
- Administered patient medications and managed immunization records efficiently.
- Educated patients on treatment plans and preventive care measures effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room with sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Contributed to the the reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Performed AI retinal screening for patients with Diabetes
Care Giver
Help - At - Home
Chicago, IL
02.2011 - 01.2016
- Assisted with personal care tasks, ensuring client dignity and comfort during service delivery.
- Provided compassionate support to clients, enhancing daily living activities and overall well-being.
- Coordinated medication management, maintaining accurate records for client health and safety.
- Monitored client's physical and emotional health, reporting significant changes to appropriate parties promptly.
- Fostered strong relationships with clients, promoting trust and open communication for effective caregiving experiences.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Education
No Degree - Caregiver
Jewish Vocational Services
Bachelor of Science - Nursing
Chamberlain University
01-2029
No Degree - Medical Assistant
Computer Systems Institute
IL07-2011
Skills
- Laboratory specimen collection
- Patient management
- EKGs
- HIPAA compliance
- OSHA compliance
- Schedule coordination
- Time management
- Multitasking and organization
- Problem-solving
- Conflict resolution
- Adaptable
- Leadership
- Team collaboration
Certification
- CCMA - Certified Clinical Medical Assistant
- CPR Certified
- Phlebotomy Certified
- DCFS Mandated Reporter Certified
Timeline
Medical Assistant
Lawndale Christian Health Center
01.2016 - Current
Care Giver
Help - At - Home
02.2011 - 01.2016
No Degree - Caregiver
Jewish Vocational Services
Bachelor of Science - Nursing
Chamberlain University
No Degree - Medical Assistant
Computer Systems Institute