Demetrius Rondan
Los Angeles,CA
Summary
Dedicated professional with a proven track record at Private Security Consultants, adept in surveillance and superior customer service. Skilled in conflict de-escalation and incident reporting, I enhanced security measures and fostered strong relationships, ensuring safety and client satisfaction. Achievements include training new officers and significantly improving facility security protocols.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Officer
Private Security
01.2025 - Current
Security Officer
Private Security Consultants
02.2019 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
Care Giver
IHSS Public Authority
01.2012 - 02.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Provided safe mobility support to help patients move around personal and public spaces.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Education
North Natchez High School
Natchez, MS06.1983
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Superior customer service
- Surveillance
- Conflict de-escalation
- Conflict resolution techniques
Accomplishments
- Reduced shoplifting rates by Number% through improved surveillance procedures.
- Helped company recover $Amount by identifying and reporting internal theft.
- Achieved Result through effectively helping with Task.
Certification
- Pepper Spray Certification - Various State Departments of Justice or Private Providers.
- Basic Security Officer Training Certification - International Foundation for Protection Officers (IFPO).
- Licensed Private Investigator – Various State Licensing Boards.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Certified Protection Professional (CPP) - ASIS International.
- Baton Permit - Various State Police or Bureau of Security and Investigative Services.
- Security Officer Certification (SOC) - National Association of Safety Professionals.
- Crowd Manager Training Certificate – Various Fire Marshal Offices or Online Providers.
- State Driver's License
Timeline
Security Officer
Private Security
01.2025 - Current
Security Officer
Private Security Consultants
02.2019 - 02.2022
Care Giver
IHSS Public Authority
01.2012 - 02.2019
North Natchez High School
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