Open To Work
Demetrius Starlette Jackson
Military Entrance Processing Station
Converse,TX
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Coordinator & Systems Administrator Transportation & Billing Systems Assistant Human Resources AssistantTest AdministratorHuman Resources Supervisor
Work Type
Full TimePart Time
Location Preference
Remote
19
years of professional experience
Coordinator and Systems Administrator with 15+ years of experience leading operational initiatives, coordinating cross-functional teams, managing schedules, tracking performance metrics, and ensuring compliance with organizational requirements. Proven success exceeding program goals, improving operational efficiency, managing large-scale administrative processes, and supporting strategic decision-making through data analysis and reporting. Strong background in stakeholder communication, risk mitigation, process improvement, and project execution within government and military environments.
Work History
Coordinator & Systems Administrator
4 Years 4 Months- Managed and coordinated testing programs across 573 high schools and partner organizations throughout South Texas, increasing participation by 22.7%.
- Led planning, scheduling, and execution of testing operations that exceeded annual performance goals by 29%, testing 19,867 students against a target of 15,373.
- Served as primary liaison between school administrators, applicants, and internal stakeholders to ensure project milestones and operational objectives were met.
- Developed and analyzed operational reports to support leadership decision-making, resource allocation, and program performance improvement.
- Conducted compliance reviews and quality assurance audits to maintain regulatory adherence and data integrity across multiple programs.
Transportation & Billing Systems Assistant
5 Years 8 Months- Managed the logistics and scheduling for over 10,000 personnel annually, a recurring project requiring precise coordination of travel, transportation, and lodging to ensure timely and efficient operations.
- Oversaw the project budget and financial administration for travel operations, processing over $1 million in billing and reimbursements with a focus on accuracy and compliance.
- Assisted travelers with itineraries, travel documentation, transportation details, and schedule changes.
- Reviewed and processed travel requests, reimbursements, billing records, and authorizations with a high level of accuracy.
- Communicated with applicants, transportation providers, and internal departments to resolve travel-related issues and delays.
- Maintained detailed travel and financial records while ensuring compliance with organizational policies and procedures.
- Provided customer service support by answering questions related to travel logistics, reimbursements, and scheduling.
Human Resources Assistant
1 Year- Maintained and audited electronic personnel records to ensure data accuracy and compliance.
- Provided technical support and troubleshooting assistance for HR database systems and digital records.
- Researched policies and procedures to support HR operations and resolve record discrepancies.
- Generated reports and managed personnel documentation while meeting strict deadlines.
- Assisted employees with administrative processes, records updates, and documentation requests.
- Maintained confidentiality of employee information and sensitive personnel records.
Test Administrator
3 Years 10 Months- Directed project workflows for an administrative team supporting 500+ personnel, ensuring all operational and HR tasks were completed on schedule.
- Developed and analyzed operational reports to track project progress and personnel actions, enhancing visibility for leadership and supporting data-driven decision-making.
- Verified applicant identity and documentation prior to testing.
- Corrected database and system errors to maintain accurate records and reporting.
- Uploaded and managed digital files within centralized databases.
- Assisted applicants by explaining testing procedures and resolving administrative issues.
Human Resources Supervisor
4 Years 5 Months- Led administrative operations supporting 500+ personnel, overseeing workflow management, task prioritization, and team performance.
- Directed personnel record management initiatives, maintaining 99%+ data accuracy and compliance with audit requirements.
- Coordinated audits, identified process improvements, and implemented corrective actions that enhanced data integrity and operational effectiveness.
- Prepared executive-level reports and workforce metrics to support leadership planning and organizational readiness
Education
Master of Science - Information Technology
Bachelor of Science - Human Resources Management
Associate of Arts - Human Resources Management
Certificate in Microsoft Office Applications - Human Resources Management
Skills
Project Coordination
Project Planning & Scheduling
Stakeholder Management
Performance Metrics & Reporting
Budget & Resource Tracking
Compliance Management
Strategic Planning
Data Analysis
Change Management
Microsoft Office Suite
Records & Documentation Management
Timeline
Coordinator & Systems Administrator
Military Entrance Processing Station
02.2022 - CurrentRead More
Transportation & Billing Systems Assistant
Military Entrance Processing Station
06.2016 - 02.2022Read More
Human Resources Assistant
Madigan Medical Center
06.2015 - 06.2016Read More
Test Administrator
Military Entrance Processing Station |
08.2011 - 06.2015Read More
Human Resources Supervisor
U.S. Army
02.2007 - 07.2011Read More
Southern New Hampshire University
Master of Science from Information Technology
Read More
American Public University
Bachelor of Science from Human Resources Management
Read More
American Public University
Associate of Arts from Human Resources Management
Read More
American Public University
Certificate in Microsoft Office Applications from Human Resources Management
Read More