Enthusiastic, conscientious, passionate worker of 7+ years in multi fields of the warehouse industry. Skilled in fast-paced environments. Strong team player with excellent communication and problem-solving abilities. Committed to optimizing any operation and delivering exceptional customer/employee service.
Overview
9
9
years of professional experience
Work History
Project Manager
Anderson Merchandisers, LLC
12.2022 - 04.2025
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
Identified plans and resources required to meet project goals and objectives.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Monitored project performance to identify areas of improvement and make adjustments.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Worked overnight shifts
Warehouse Worker
Shamrock
04.2018 - 03.2020
Loaded, unloaded, and moved material to and from storage and production areas.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Consistently lifted materials weighing as much as 55 pounds.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Loaded and unloaded materials onto and off of trucks for fast shipment.
Unpacked and repacked items in different quantities and configurations for shipment.
Assembled pallets and crates for secure transportation of materials.
Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Drove forklifts, pallet jacks and other equipment to move materials.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Operated equipment while observing standard safety procedures.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Verified quantity and description of materials received by checking merchandise against packing list.
Reported any damages and/or vendor compliance issues to supervisor
Delivery Driver
Amazon DSP
03.2021 - 02.2023
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Managed customer inquiries and complaints in polite and professional manner.
Verified accuracy of all deliveries against order forms.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Maintained strong relationships with clients through proactive communication and personalized service.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
Drove truck in urban and rural areas to expertly make high volume of deliveries.
Lifted and delivered up to 70lbs of merchandise to customers in high levels of heat.
Assistant Manager
Circle K
02.2020 - 11.2022
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Team Member
Dairy Queen Grill & Chill
06.2016 - 02.2018
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Addressed and resolved customer complaints in polite and professional manner.
Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Trained new team members by relaying information on company procedures and safety requirements.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.