Demi Brown
Manalapan,NJ
Summary
Diligent undergraduate student with extensive experience in providing exceptional customer service in fast-paced environments. Ensured customer satisfaction and supported team efficiency. Demonstrated strong communication and organizational skills to maintain smooth operations.
Overview
3
3
years of professional experience
Work History
Community Engagement Intern
Boston Partners in Education
09.2024 - Current
- Conducted analysis of community needs and resources to support strategic plans.
- Assisted with business communications via email, social media and mailings.
- Delivered high-level administrative support to board during regular operations and special meetings.
- Assisted in the development of community engagement strategies to increase awareness and involvement in organizational programs.
- Created informative materials for distribution at community events, promoting organizational initiatives and services.
- Managed event logistics from inception to completion, ensuring successful outcomes for all stakeholders involved.
Waitress
Tommy's Bagels
02.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Managed customer interactions, processed transactions, and handled inquiries efficiently.
- Responsible for opening and closing procedures, maintaining organization, and restocking essential supplies.
- Provided attentive and professional service, ensuring a welcoming and efficient experience for all visitors.
Sales Associate
Pacific Sunwear
06.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed transactions, processed payments, and maintained accurate financial records using POS systems.
Patient Transporter
Atlantic Health System
03.2022 - 07.2024
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Education
Bachelor of Science - Behavioral Neuroscience
Northeastern University
Boston, MA05.2028
High School -
Manalapan High School
Manalapan, NJ06.2024
Skills
- Partnership building
- Nonprofit knowledge
- Teamwork and collaboration
- Customer service
- Problem-solving
- Active listening
Timeline
Community Engagement Intern
Boston Partners in Education
09.2024 - Current
Sales Associate
Pacific Sunwear
06.2023 - 08.2024
Patient Transporter
Atlantic Health System
03.2022 - 07.2024
Waitress
Tommy's Bagels
02.2022 - Current
Bachelor of Science - Behavioral Neuroscience
Northeastern University
High School -
Manalapan High School
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