Demi Delisa
Los Angeles,CA
Summary
Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Knowledgeable about retail and the food service industry. Eager to contribute to a growing company.
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
Cave Creek, AZ
06.2020 - 08.2023
- Pick and complete over 60 online orders in labeled, temperature-appropriate storage pending customer pick up.
- Review and quality check orders prior to pick up for accuracy and purchase-by dates.
- Developed professional relationships with customers to establish trust and repeat business by hand delivering online orders.
- Corresponded with online customers to address questions about products, policies, or delivery methods.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Memorized store layouts to fulfill orders using shortest, most efficient routes and help customers locate products using store system.
Head Food Runner
Red Robin
Phoenix, AZ
05.2022 - 09.2022
- Maintained speed of service for food orders while minimizing errors and grievances.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Delivered correct food items to tables according to order documentation.
- Collaborated with other dining room and bar staff to facilitate efficient service nightly.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
- Cleaned and sanitized food preparation window and serving areas often.
Education
Bachelor of Arts - Dance
Arizona State University
Tempe, AZ05.2024
Skills
- Effective Multitasking
- POS Inventory System Operation
- Customer Experience
- Hospitality Service Expertise
- Cleaning and Sanitizing
- Heavy Lifting
- Teamwork and Collaboration
- Time Management
Timeline
Head Food Runner
Red Robin
05.2022 - 09.2022
Online Grocery Associate
Walmart
06.2020 - 08.2023
Bachelor of Arts - Dance
Arizona State University