Demi DeLong
Magnolia,TX
Summary
Dynamic and customer-focused professional with experience at 2920 Roadhouse and Dollar General. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in POS operation and maintaining cleanliness standards, while demonstrating strong team collaboration and a calm demeanor in high-pressure environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
2920 Roadhouse
Hockley, TX
08.2025 - Current
- Ensured thorough understanding of menu items and specials to enhance customer service.
- Maintained cleanliness and organization of dining area to promote a welcoming environment.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Collaborated with team members to optimize workflow during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Lead Sales Key Holder
Dollar General
Stagecoach
11.2022 - 08.2025
- Initiated customer interactions with a smile, promoting a welcoming atmosphere.
- Processed cash transactions while maintaining a perfect accuracy rate.
- Executed refund processing to ensure customer satisfaction and retention.
- Managed inventory levels by stocking store products efficiently.
- Addressed customer inquiries via phone regarding store hours, stock availability, and pricing.
Education
High School Diploma -
Magnolia West High School
Magnolia, TXSkills
Memory retention
Customer service
Cleanliness standards
Safe food handling
Team collaboration
Calm demeanor
POS operation
Certification
Food Handlers & TABC
Timeline
Server
2920 Roadhouse
08.2025 - Current
Lead Sales Key Holder
Dollar General
11.2022 - 08.2025
High School Diploma -
Magnolia West High School