Demiah Lee
Pearl,MS
Summary
Versatile professional adept in claims investigation and showcasing exceptional file management skills. Excelled in roles requiring meticulous documentation research and outstanding customer service, significantly enhancing operational efficiency. Demonstrates a unique blend of litigation knowledge and the ability to resolve complex issues, ensuring customer satisfaction and process optimization.
Overview
4
4
years of professional experience
Work History
Claims Representative
Insync Staffing
Jackson, MS
10.2024 - Current
- Communicated with insured parties and agents to gather relevant details for claims processing.
- Facilitated arrangements for rentals and handled repair processes.
- Processed documents upon request for efficient workflow management.
Middle
Keifer's
Jackson, MS
05.2024 - 10.2024
- Monitored food preparation times closely so that dishes could be served hot at the right time.
- Garnished and arranged dishes into creative presentations.
- Greeted customers and provided friendly customer service.
- Maintained stock levels of kitchen supplies and ingredients needed for daily operations.
- Ensured all menu items were prepared according to restaurant standards and specifications.
Tech Support
Conduent
Pearl, MS
08.2023 - 11.2023
- Provided technical support to customers experiencing difficulties using the company's products or services.
- Provided technical support for hardware and software related issues.
- Assisted customers with product information, technical support, and troubleshooting assistance.
Preloader
UPS
Jackson, MS
11.2022 - 12.2022
- Followed proper lifting techniques when handling heavy items or boxes weighing over 50lbs.
- Unloaded products from incoming transports.
- Used digital database to keep records of units and stock moved.
- Scanned, pushed and loaded items on conveyor line for loading into trailers.
- Tagged and wrote identifying information on containers, boxes and cargo.
Manager
Texaco
Pearl, MS
04.2021 - 05.2022
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Monitored staff performance and addressed issues.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
High School Diploma -
Pearl High School
Pearl, MS05-2018
Some College (No Degree) -
Mississippi State University
Starkville, MSSkills
- Accident review
- Documentation research
- Settlement agreements
- Claims investigation
- File management
- Coverage determination
- Litigation Knowledge
- Medical Terminology
Timeline
Claims Representative
Insync Staffing
10.2024 - Current
Middle
Keifer's
05.2024 - 10.2024
Tech Support
Conduent
08.2023 - 11.2023
Preloader
UPS
11.2022 - 12.2022
Manager
Texaco
04.2021 - 05.2022
High School Diploma -
Pearl High School
Some College (No Degree) -
Mississippi State University
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