Demingus Coates
Pal American Security Services
Detroit,MI
1
Certification
1
year of professional experience
Dedicated Security Officer with experience at the City of Detroit, skilled in CCTV surveillance and conflict resolution. Proven ability to enhance safety through effective incident reporting and relationship management, ensuring a secure environment. Committed to maintaining high standards of security while delivering superior customer service.
Work History
Security Officer
10 Months- Monitored premises to ensure safety and compliance with city regulations.
- Conducted patrols to identify and address potential security risks.
- Responded promptly to incidents, coordinating with law enforcement as needed.
- Assisted in implementing emergency response procedures during critical situations.
- Maintained surveillance systems, ensuring operational readiness at all times.
- Collaborated with team members to enhance security protocols and procedures.
- Evaluated security operations regularly to recommend process improvements for efficiency.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Education
Bachelor of Arts - Interaction Design
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
Detail-oriented
CCTV monitoring
Superior customer service
Physical fitness
Surveillance
Emergency response
Access control
Patrol operations
Complex Problem-solving
Relationship building and management
Security screenings
Conflict de-escalation
Conflict resolution techniques
Accomplishments
I've achieved an 8th degree black belt in Tae Kwon Do, and achieved a purple belt in jiu-jitsu.
Affiliations
I am affiliated with the world Tae Kwon do federation, and the Detroit Jiu-jitsu Syndicate of Michigan.
Certification
I have a 8th degree black belt certification and have a purple belt certification.
Timeline
Security Officer
Pal American Security Services
12.2025 - CurrentRead More
The Art Institute of Michigan
Bachelor of Arts from Interaction Design
Read More