Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
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Demiqua Smith

Madison,WI

Summary

Dependable and courteous with 3 years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Branch Manager in Training

Advance America
2616 East Washington Ave
06.2023 - Current

Collect Customer information

Satisfy customer financial needs

Issuing loans

Processed daily paperwork

Deliver excellent customer service

Manage inventory

Production Trainer

EVCO PLASTICS
Madison, WI
08.2022 - 05.2023
  • Provide Training for new employees
  • Restock Machines
  • Operate machines
  • Restock supplies
  • Inform management of any issue with Machine
  • Construct new tooling from mechanical drawings and/or CAD files
  • Troubleshoot to determine the cause of problems associated with injections molds and perform repairs as needed
  • Set up machine tools and operate various tool room machines and equipment, making necessary computations
  • Work with models
  • Mechanical drawing or other written/oral specifications
  • Perform mold changeovers
  • General housekeeping to keep the work area and plant clean
  • Perform other duties as assigned.

Site Lead

Covid Clinic, Inc.
Madison, WI
01.2022 - 08.2022
  • Check-in and register patients in a drive-up or on-site setting
  • Run test results for Covid 19 Testing using the ABOTT ID Now machine
  • Swab patients for Covid 19 in drive-up or on-site setting
  • Stand outside and direct traffic in order to keep the check-in process organized
  • Answer patient questions regarding the testing process, test types, or other concerns
  • Help other staff with additional tasks as required
  • Administer vaccines if the location provides the service to patients
  • Comply with all safety policies and procedures in the work area, including the use of protective equipment when necessary to prevent exposure to potentially infectious agents
  • Setting up and preparing the mobile vaccine and testing operation
  • Participate in training/retraining as well as continued education programs to keep up to date with all current medical procedures and guidelines
  • Record and report testing via Google Suite and other computer software
  • Other duties as assigned.

Receptionist

Genesis Hair & Day spa
DeForest, WI
02.2021 - 12.2021
  • Handled payment processing and provided customers with receipts and proper bills and change
  • Responded to inquiries and room requests made online, by phone or email
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Scheduled and confirmed appointments
  • Maintained daily calendars, set appointments with clients and planned daily office events
  • Answered incoming calls, took messages and directed visitors
  • Made calls to Clients
  • Helped with all questions and complaints
  • Front desk.

Education

College Degree in Cosmetology -

Madison Area Tech College
Madison, WI
12.2019

High school or equivalent -

East High School
Madison, WI
06.2017

Skills

  • Personal Care
  • Home Health
  • Time management
  • Communications
  • Self-motivation
  • Teamwork
  • Management Experience (3 years)
  • Conflict Management
  • Dietary Aide Experience
  • Medication Administration
  • Microsoft Office
  • Store Management Experience
  • Employee Orientation

Certification

  • Driver's license
  • Lash Extensions

Assessments

  • Data entry: Accuracy, Highly Proficient, 09/01/21
  • Work style: Reliability, Highly Proficient, 09/01/21

Timeline

Branch Manager in Training

Advance America
06.2023 - Current

Production Trainer

EVCO PLASTICS
08.2022 - 05.2023

Site Lead

Covid Clinic, Inc.
01.2022 - 08.2022

Receptionist

Genesis Hair & Day spa
02.2021 - 12.2021

College Degree in Cosmetology -

Madison Area Tech College

High school or equivalent -

East High School
Demiqua Smith