Demitriah Nicols
Garden City ,USA
Summary
Achieved high customer satisfaction by leading retail teams in service excellence. Drove sales growth through innovative strategies that improved customer experiences. Advised customers on trends and stock availability, resulting in informed purchasing decisions.
Achieved successful project outcomes through effective program coordination and team collaboration. Enhanced stakeholder engagement to streamline communication and resource allocation. Recognized for adaptability in meeting dynamic project needs and delivering results.
Overview
12
12
years of professional experience
Work History
Program Coordinator
Mid Bronx Senior Citizen Center
The Bronx, NY
10.2024 - 02.2026
- Coordinated community outreach programs to enhance senior engagement and participation.
- Developed educational workshops addressing health, wellness, and socialization for seniors.
- Collaborated with local agencies to secure resources supporting program initiatives.
- Streamlined event planning processes, improving overall efficiency and participant satisfaction.
- Managed budgeting processes for programs, ensuring alignment with organizational goals.
Retail Sales Lead
Ann Taylor
White Plains, NY
05.2022 - 04.2024
- Awarded top sales performer for consistently achieving 116% or greater on monthly sales goals.
- Interacted with approximately 30 customers daily, building a strong customer base through providing personalized product guidance, resolving issues, following up on purchases, and opening new accounts.
- Drove sales by upselling products based on customers' past purchases and preferences.
- Assisted in marketing efforts while building rapport with customers by inviting them to special store events.
- Performed daily department tasks including stocking, creating merchandise displays, remerchandising, pricing markdowns, transferring merchandise, inventory control, and processing transactions.
Field Marketing Manager
Gentile Ride Transportation Inc.
Teaneck, NJ
02.2014 - 06.2016
- Coordinated and managed special events, marketing campaigns, and training initiatives to increase company visibility and generate new business in medical transportation services.
- Utilized public relations campaigns to cultivate positive relationships with the community resulting in increased sales of 40%.
- Boosted advertising exposure through negotiation of vendor rates and magazine placement ads to reduce overall spending by 15%.
- Developed promotional materials to drive foot traffic at trade shows for Jacob Javits Center; monitored sales trends and gathered data to forecast predicted sales.
- Supervised offer strategy for all consumer marketing initiatives involving third-party merchant offers.
Education
Bachelor of Arts - Human Services and Psychology
Metropolitan College of New York
New York, NYSkills
- Marketing Strategies & Campaigns
- Corporate Communications
- Creative Team Leadership
- Public & Media Relations
- Program management
- Office administration
- Proactive mindset
- Strategic planning
Timeline
Program Coordinator
Mid Bronx Senior Citizen Center
10.2024 - 02.2026
Retail Sales Lead
Ann Taylor
05.2022 - 04.2024
Field Marketing Manager
Gentile Ride Transportation Inc.
02.2014 - 06.2016
Bachelor of Arts - Human Services and Psychology
Metropolitan College of New York