Demitric Otis
BMW Genius
Ludowici,GA
Summary
Experienced professional with expertise in customer service, leadership, strategic planning, and community outreach. Over 7 years of military experience, complemented by a background in automotive consulting and community engagement. Adept at planning, evaluating, and executing initiatives that enhance organizational goals and public service.
Overview
2025
2025
years of professional experience
2014
2014
years of post-secondary education
Work History
BMW Genius
BMW Genius
04.2023 - Current
- Provided in-depth knowledge of BMW products and features to customers, ensuring an excellent customer experience
- Conducted test drives, answered inquiries, and assisted customers in understanding vehicle technology and customization options
- Delivered exceptional customer service through product demonstrations, consultations, and personalized vehicle presentations
- Assisted in event planning for dealership community engagement initiatives
Ambassador
The Embassy Church
- Orchestrated community outreach programs to strengthen church engagement and impact
- Developed strategic plans for congregational community initiatives and events, enhancing local participation
- Coordinated logistics, volunteer efforts, and promotional activities for church-sponsored outreach events
- Built and maintained strong relationships with community members and organizations to foster collaboration
- Provided comprehensive support services to military personnel, civilian employees, and their families
- Conducted client intake, information and referral, and transition services
- Developed and implemented training programs to enhance community resources and support
- Engaged in public outreach using various media channels to promote available services
Allied Trade Specialist | Team Lead
United States Army
06.2014 - Current
- Supervised and performed fabrication, repair, and modification of metallic and nonmetallic parts
- Operated equipment such as lathes, grinders, and welding machines to support unit operations
- Provided training on safety protocols and machine operation, maintaining an 80% compliance threshold
- Assisted in counterintelligence operations and training coordination
- Led a team in executing daily operational tasks, troubleshooting mechanical issues, and maintaining efficiency
Education
High School Diploma -
Brainerd High School
Chattanooga, TNSkills
- Customer Service & Engagement
- Strategic Planning & Evaluation
- Community Outreach & Program Coordination
- Leadership & Team Development
- Public Speaking & Training
- Operations & Supply Management
Additional Information
Strong ability to engage diverse audiences through various communication platforms., Proficient in Microsoft Office and other digital tools for planning and evaluation., Extensive experience in community relations, logistics, and event coordination.
Timeline
BMW Genius
BMW Genius
04.2023 - Current
Allied Trade Specialist | Team Lead
United States Army
06.2014 - Current
Ambassador
The Embassy Church
High School Diploma -
Brainerd High School
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