DeMoris Buford
Saint Ann,Missouri
Summary
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization.
Overview
8
8
years of professional experience
Work History
CLIENT RELATIONS CONSULTANT 2
Regions Bank
Florissant, Missouri
05.2022 - Current
- Collaborated with team members to achieve branch targets and learn the best practices in retail management
- Assisted in the onboarding process of new hires, including orientation and initial training
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Assisted estimated 12-15 customers each hour and remained poised and professional even in high-stress situations and when dealing with irate individuals
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse
- Checked amount details and fraud markers for transaction papers such as checks and money orders
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets
- Provided support to management in daily branch operations
Photographer/ Videographer
Self-employeed
St Louisq, MO
05.2016 - Current
- Create portfolios for clients to showcase work.
- Compose creative shots from different angles that are visually appealing.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Advise on appropriate poses, props, and backgrounds for each shot taken.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Investigated new technologies that could improve efficiency within the organization.
- Established strong relationships with vendors to ensure quality products at competitive prices.
TECHNICIAN DOJ
Spectrum
Town and Country, MO
01.2022 - 04.2022
- Provided guidance with order processing questions/issues and service complaints; answer questions regarding telephone services, technical troubleshooting, repair, dispatch and products; discuss billing questions and service concerns; provide instruction on troubleshooting techniques, including escalation procedures to be used with trading partners
SALES CONSULTANT
Auffenberg Ford North
O'Fallon, IL
06.2021 - 02.2022
- Cultivate relationships with new customers to achieve sales objectives and provide insight into new products, features, and options
- Strategically negotiate with customers to close on deals and increase sales; personally work deals, interest rates, leases, and calculate financial requirements prior to obtaining approval from dealership manager and F&I manager
- Qualify and follow up on warm Internet leads regarding new and preowned vehicle availability, price, and options
- Maintain contact with customers via email, phone calls, and regular updates on promotional offers
Warehouse Worker
FedEx
St Louis, MO
03.2021 - 06.2021
- Maintained accurate inventory records of incoming and outgoing shipments.
- Inspected packages for damages or defects and recorded any issues found.
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Ensured compliance with postal regulations regarding hazardous materials handling.
LABORER
College Hunks Hauling Junk and Moving
St. Louis, MO
02.2021 - 05.2021
- Moving, Hauling, Labor
- Loaded and unpacked items
- Installation of Home equipment and items
- Lawn maintenance
- Cleaned and maintained equipment
PERSONAL BANKER
Commerce Bank
Florissant, Missouri
01.2018 - 07.2020
- Provided personal financial counseling, assist with lending services, and build relationships with existing customers to sustain high satisfaction ratings and retention
- Cross-sold bank products and services to increase sales and revenues
- Developed strong rapport with branch managers and provided administrative support at local branches during staffing shortages
- Greeted and interfaced with customers to facilitate daily banking transactions; provided exceptional customer service by providing exceptional banking services and addressing account and service concerns
Education
ASSOCIATE OF ARTS -
St. Louis Community College
Florissant, MO01.2021
HIGH SCHOOL DIPLOMA - CISCO NETWORKING -
North Technical High School
Florissant, MO05.2017
Skills
- Adaptability and Flexibility
- Team building and Leadership
- Training programs
- Strong time management skills
- Experience with work on computers
- Basic knowledge of Topology, platforms, and protocols for IP, Voice, and Video networks
- Ability to follow detailed processes and procedures
- Ability to plan use of time in order to meet deadlines
- Ability to work and succeed in multi-cultural environment
- Marketing and advertising
- Customer Service
- Administrative tasks
Timeline
CLIENT RELATIONS CONSULTANT 2
Regions Bank
05.2022 - Current
TECHNICIAN DOJ
Spectrum
01.2022 - 04.2022
SALES CONSULTANT
Auffenberg Ford North
06.2021 - 02.2022
Warehouse Worker
FedEx
03.2021 - 06.2021
LABORER
College Hunks Hauling Junk and Moving
02.2021 - 05.2021
PERSONAL BANKER
Commerce Bank
01.2018 - 07.2020
Photographer/ Videographer
Self-employeed
05.2016 - Current
ASSOCIATE OF ARTS -
St. Louis Community College
HIGH SCHOOL DIPLOMA - CISCO NETWORKING -
North Technical High School