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DEMRA ASHMORE
Ormond Beach,FL
Summary
Engaged professional with expertise in higher education, community engagement, volunteer leadership, and fundraising. Skilled in building strong relationships with diverse stakeholders, coordinating impactful events, and advancing organizational goals. Experienced in fostering connections within alumni, student, military, and community settings through strategic planning and collaborative leadership.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Hospitality
Patriot Spouses' Club
Fort Sill, OK
06.2015 - 05.2016
- Supervised operational procedures during events including registration process, lead capture systems and hospitality areas.
- Maintained up-to-date knowledge of industry trends related to hospitality services.
- Welcomed members and guests at Patriot Spouse Club general membership events, enhancing community engagement.
- Cross-trained across various hospitality roles, including hosting and bussing tables, to enhance operational flexibility.
Area Coordinator for Spouses
75th Brigade, 2nd Battalion, 18th Field Artillery
Fort Sill, OK
05.2014 - 05.2016
- Established partnerships with organizations to increase support and awareness for family issues. Educated local community residents about available health and wellness resources. Created and executed innovative fundraising strategies for Battalion Family Readiness Group (FRG) to enhance family programs. Made referrals for residents' needs by building relationships with community resources. Marketed community resources using printed materials, email newsletters, and social media campaigns.
- Facilitated communication between battalion leadership and subordinate units.
- Oversaw personnel schedules for assignments and duties. and resources for personnel assignments and duties.
- Managed logistics for training exercises and deployments. for training exercises and deployments.
- Maintained personal contact with residents to address needs and concerns by conducting weekly office hours and communicating via email and telephone.
Area Coordinator for Spouses
41st Fires
Fort Hood, TX
06.2011 - 11.2012
- Forged partnerships with related organizations to enhance support and raise awareness for family-related issues. Educated local community residents about available health and wellness resources. Created and executed innovative fundraising strategies for Battalion Family Readiness Group (FRG) to bolster family programs. Made referrals for resident's needs by building relationships with community resources. Marketed community resources through printed materials, email newsletters, and social media campaigns to increase community engagement.
- Coordinated training programs for soldiers in artillery operations and safety protocols.
- Managed logistics for equipment and supplies within the battalion's area of responsibility.
- Oversaw communication between units to ensure operational readiness and efficiency.
Professional Volunteer
Purple Heart of Central Texas
Harker Heights, TX
06.2010 - 11.2012
- Organized materials and logistics for community and public events, ensuring smooth operations and participant engagement.
- Coordinated vases and mirrors from Fort Hood Spouses Club and ordered purple floating candles and roses for centerpieces, setting up 50 tables for the Purple Heart Ball.
- Collaborated with team members to contribute time and skills, supporting achievement of the organization's goals.
Student Account Specialist
Daytona State College
Daytona Beach, FL
08.2023 - Current
- Addressed diverse student service issues, including student accounts, and connected students to relevant college resources. Consistently delivers service in a professional, efficient and friendly manner. Executed complex cashiering functions for student accounts and multiple college areas adhering to established procedures and policies. Performed administrative tasks to streamline daily operations.
- Assisted students with account inquiries and financial aid processes.
- Processed student registration and billing information efficiently.
- Maintained accurate records of student accounts and transactions.
President
Carlisle Barracks Spouses' Club
Carlisle Barracks, PA
06.2022 - 05.2023
- Delegated volunteer tasks, prioritizing goals like raising funds for scholarships. Implemented campaigns and promotions to raise funds for our Scholarship Program, resulting in raising over $15,000 which exceeded previous efforts by more than $6,000. Negotiated contract terms with major vendors to secure usage of Letort View Community Center. Led team in developing strategic executive-level plans. Assessed project resource requirements to support strategic execution of luncheons and evening events. Determined performance goals for achieving milestones. Answered questions from leadership on relevant regulations and policies.
- Organized fundraising events to support local charities and military families.
- Facilitated community engagement initiatives to improve member participation.
- Organized volunteer opportunities for spouses to build networking connections. for spouses to foster networking and camaraderie.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established and maintained strong relationships with customers, vendors and strategic partners.
1st Vice President
Carlisle Barracks Spouses' Club
Carlisle Barracks, PA
06.2020 - 05.2022
- Led strategic planning for community engagement initiatives and events.
- Planned program details aligning with club by-laws and constitution to ensure compliance. Led program team members in executing special events, fostering collaboration and engagement. Updated executive team members on project progress and direction, ensuring alignment and transparency.
- Managed communication with stakeholders to promote club programs and services.
- Coordinated volunteer recruitment and training for various club activities.
- Consolidated vendors and renegotiated contracts to optimize costs.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Adjutant General Officer
US Army Reserves
05.1996 - 11.2006
- Supervised training exercises to enhance unit readiness and operational effectiveness.
- Coordinated logistics for equipment and personnel during missions and training events.
- Managed 50 soldiers while processing personnel, travel, and financial paperwork to ensure operational readiness. Coordinated office preparation for command inspection, ensuring compliance with standards.
- Developed and implemented safety protocols to ensure compliance with military standards.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
MPA - Public Administration
Strayer University
Herndon, VA12-2011
BBA - Business Administration with Specialization in Management
Cameron University
Lawton, Oklahoma05-1996
Skills
- Program Administration
- Customer service
- Fundraising support
- Event coordination
- Volunteer management
- Stakeholder communication
- Relationship Management
- Project management
- Strategic planning
- Microsoft Office Suite
- Team Leadership
- Conflict Resolution
- Public Relations
- Alumni & Community Engagement
Certification
Excel Essential Training Certification - 2021, Excel: PivotTables for Beginners Certification- 2021, Brand Design Foundations Certification - 2022
Training
- Army Family Team Building Instructor Certification
- Adjutant General Officer Basic Course
- Excel Essential Training Certification
- Excel PivotTables for Beginners Certification
- Brand Design Foundations Certification
- Project Management Course
- Observer Controller Certification
Accomplishments
- Army Civilian MSM
- ARCOM
- Martha Washington Medal (Sons of the American Revolution)
Timeline
Student Account Specialist
Daytona State College
08.2023 - Current
President
Carlisle Barracks Spouses' Club
06.2022 - 05.2023
1st Vice President
Carlisle Barracks Spouses' Club
06.2020 - 05.2022
Hospitality
Patriot Spouses' Club
06.2015 - 05.2016
Area Coordinator for Spouses
75th Brigade, 2nd Battalion, 18th Field Artillery
05.2014 - 05.2016
Area Coordinator for Spouses
41st Fires
06.2011 - 11.2012
Professional Volunteer
Purple Heart of Central Texas
06.2010 - 11.2012
Adjutant General Officer
US Army Reserves
05.1996 - 11.2006
MPA - Public Administration
Strayer University
BBA - Business Administration with Specialization in Management
Cameron University