Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Octavius Harris

Jacksonville

Summary

Experienced in operational planning and thriving in fast-paced environments. Adept at utilizing integrity to inspire and empower team members towards success. Proficient in analyzing data to enhance performance and safety protocols, contributing to the overall efficiency and effectiveness of the organization.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Hospitality Ambassador

Block by Block
01.2025 - Current
  • Patrol areas to enhance public safety and deter unwanted behavior.
  • Report suspicious activities to authorities, ensuring community security.
  • Assist public with information and directions, fostering hospitality.
  • Maintain cleanliness through trash and graffiti removal.
  • Fostered welcoming environments for guests, enhancing overall satisfaction and creating memorable experiences

Security Officer

S.A.F.E. Management
06.2024 - Current
  • Welcome guests and staff, ensuring smooth entry and security.
  • Support large event crowd management, enhancing safety.
  • Conduct security patrols across facility, ensuring safety.
  • Monitor access points, preventing unauthorized entry.

Personal Shopper

Sam's Club
09.2024 - 11.2024
  • Delivered personalized shopping services, enhancing client satisfaction and loyalty.
  • Handled customer orders efficiently, ensuring timely pickups and accurate deliveries.
  • Optimized store layouts for seasonal changes, improving product visibility and sales.

Operations Manager

FedEx Ground
01.2021 - 06.2024
  • Managed warehouse operations, improving workflow efficiency and safety protocols.
  • Analyzed production data to optimize inventory and distribution processes.
  • Coordinated logistics, ensuring seamless inventory movement across locations.
  • Conducted equipment audits, maintaining accurate inventory records.
  • Monitored facility sensors, enhancing personnel and equipment safety.

Area Manager

FedEx Ground
08.2019 - 12.2020
  • Streamlined daily schedules, boosting task efficiency and team productivity.
  • Monitored team metrics, enhancing performance through data-driven insights.
  • Fostered a positive work environment, improving employee engagement.
  • Assisted in hiring, selecting top candidates for key roles.
  • Facilitated team collaboration, ensuring seamless operations.

Operations Manager

FedEx Ground
08.2010 - 07.2019
  • Managed driver assignments via GPS, boosting delivery efficiency and tracking precision.
  • Conducted equipment audits, ensuring accurate inventory management across multiple sites.
  • Supervised warehouse operations, increasing productivity in loading and data entry tasks.
  • Analyzed production data to refine distribution and quality control processes.
  • Chaired safety committee, promoting a secure work environment through regular meetings.

Customer Service Representative

U-HAUL MOVING AND STORAGE
04.2014 - 01.2015
  • Guided customers in product selection and order placement, resolving billing and return issues.
  • Inspected and maintained equipment, ensuring cleanliness and operational readiness.
  • Prepared rental invoices and processed returned equipment efficiently.
  • Operated forklift and pallet jack to manage large loads safely and effectively.

Package Handler

FedEx Ground
08.2007 - 07.2010
  • Operated trucks to transport trailers, improving logistical efficiency and storage management.
  • Efficiently loaded and unloaded packages, enhancing operational flow and accuracy.
  • Sorted packages by destination, ensuring timely and accurate deliveries.

Order Selector

Winn Dixie Warehouse
12.2006 - 08.2007
  • Operated electric pallet jacks to transport goods efficiently across warehouse aisles.
  • Picked and organized customer orders from shelves and pallets with precision.
  • Enhanced order accuracy, leading to improved customer satisfaction.
  • Utilized teamwork to streamline warehouse operations and meet daily targets.

Package Handler

FedEx Ground
08.2005 - 12.2006
  • Loaded and unloaded packages, ensuring timely delivery and compliance with standards.
  • Ensured compliance with safety and operational standards.
  • Collaborated with team to streamline loading processes.

Education

Associate of Science - Fire Science Technology

Florida State College At Jacksonville
Jacksonville, FL
05-2010

High School Diploma -

William M. Raines High School
Jacksonville, FL
05-2005

Skills

  • Business Development
  • Health and safety compliance
  • Program Administration
  • Contract Management
  • Team Work
  • Customer Service
  • Microsoft Office
  • Dispatch
  • Data Entry
  • Group Presentation
  • Forklift
  • Quality assurance and control
  • Team Building/Leadership
  • Warehouse Operations
  • Strategic Planning
  • Inventory auditing background
  • First Responder (Basic CPR)
  • Security

Accomplishments

  • Manager of the Month May 2017
  • Manager of the Month June 2012
  • Package Handler of the Month October 2008
  • Package Handler of the Month March 2006
  • Package Handler of the Month November 2005

Certification

  • Class D Security Licenses-7/23/2024

Timeline

Hospitality Ambassador

Block by Block
01.2025 - Current

Personal Shopper

Sam's Club
09.2024 - 11.2024

Security Officer

S.A.F.E. Management
06.2024 - Current

Operations Manager

FedEx Ground
01.2021 - 06.2024

Area Manager

FedEx Ground
08.2019 - 12.2020

Customer Service Representative

U-HAUL MOVING AND STORAGE
04.2014 - 01.2015

Operations Manager

FedEx Ground
08.2010 - 07.2019

Package Handler

FedEx Ground
08.2007 - 07.2010

Order Selector

Winn Dixie Warehouse
12.2006 - 08.2007

Package Handler

FedEx Ground
08.2005 - 12.2006

High School Diploma -

William M. Raines High School

Associate of Science - Fire Science Technology

Florida State College At Jacksonville

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Octavius Harris