To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Hospitality Ambassador
Block By Block SMS Holdings
Santa Monica, CA
09.2019 - 10.2020
Increased customer service ratings significantly through personable service.
Collaborated with various team members to meet guests' requests.
Collaborated with maintenance, housekeeping and security teams to resolve requests and issues efficiently.
Greeted and assisted Number guests every day and gathered information about each reservation.
Cashier
Jack In The Box
Bellflower, CA
05.2019 - 09.2019
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Business Sales Manager
Macys Department Store
Los Angeles, CA
12.2018 - 05.2019
Handled customer relations issues, enabling quick resolution and client satisfaction.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Certified Nursing Assistant
Bel Tooren Villa Convalescent Hospital
Bellflower, CA
04.2018 - 12.2018
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group