Mary Sanders Fox
Oxford,MS
Summary
Motivated student with excellent communication, hospitality, and customer service skills seeking part-time employment on a fun and motivating team
Overview
6
6
years of professional experience
Work History
Hospitality Ambassador
Zeke's Restaurant & Marina
Gulf Shores, Alabama
06.2025 - 08.2025
- Acted as a key liaison between management and service staff, holding responsibilities equal to managerial roles
- Delivered exceptional, personalized guest experiences by anticipating needs and proactively resolving issues
- Maintained the highest standards of professionalism, discretion, and service in a luxury dining environment
- Coordinated with culinary and service teams to ensure seamless, memorable dining experiences
- Handled complex guest interactions with tact and efficiency, turning challenges into opportunities for loyal customers.
- Trained and supported service staff in hospitality standards and guest engagement best practices
Beach Attendant
Ike's Beach Service
Gulf Shores, Alabama
05.2023 - 08.2024
- Set up beach chairs and umbrellas for one to three condos per day at 6AM during peak summer months
- Assisted guests with booking reservations for beach equipment and other amenities
- Collected fees for beach equipment using remote credit card processing and cash payments, often exceeding $1000 per day
- Built relationships with guests and created welcoming and warm environment that promoted future visits
- Provided customer service support to address patron complaints or requests promptly
- Ensured that all trash was disposed of properly in designated areas around the beach
- Collected and stored beach chairs and umbrellas at end of day
Carhop
Sonic Drive-in of Southaven
Southaven, Mississippi
08.2019 - 01.2023
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations
- Took orders using computer software and delivered orders quickly and efficiently
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service
- Managed daily bank, which included cash and credit card payments
- Completed orders by making specialty fountain drinks and frozen desserts
- Completed shift change and closing tasks by following company guidelines
Education
Journalism And New Media - Minor in Hospitality Management
University of Mississippi
Oxford, MS05.2026
High School Diploma -
Northpoint Christian School
Southaven, MS05.2022
Skills
- Team player
- Strong interpersonal skills
- Customer service focus
- Reliability and punctuality
- Hospitality training
- Team leadership
- Customer service
- Guest engagement
References
References available upon request.
Timeline
Hospitality Ambassador
Zeke's Restaurant & Marina
06.2025 - 08.2025
Beach Attendant
Ike's Beach Service
05.2023 - 08.2024
Carhop
Sonic Drive-in of Southaven
08.2019 - 01.2023
Journalism And New Media - Minor in Hospitality Management
University of Mississippi
High School Diploma -
Northpoint Christian School