Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Randolph Teopaco

Hayward,CA

Summary

  • Employee who excels at analyzing, prioritizing and completing tasks in a professional manner
  • Able to handle returns and complaints effectively
  • Demonstrated ability to record details of client contracts and service history
  • Enthusiastic Customer Service Representative Professional
  • Special talent for handling irate and angry customers

Overview

9
9
years of professional experience

Work History

Hospitality Ambassador

BLOCK BY BLOCK
San Francisco, CA
12.2021 - 03.2024

• Greet and meet tourists, welcoming them to the city of

San Francisco, Ca

• Guiding tourists to their destinations

• Delivering exceptional guest experiences by educating about famous landmarks

• Photo assistance

Security Team Lead

ALLIED UNIVERSAL
Menlo Park, CA
07.2018 - 12.2021
  • Delivered exceptional service by greeting and serving clients in a timely, friendly manner
  • Conducted Security briefings, debriefings, meetings, and drills
  • Coordinated with various departments/companies with multiple tasks
  • Conducted vehicle and foot patrol, monitored security cameras
  • Worked alongside executive security team to ensure safety to VIP's
  • Delegated tasks and worked under stressful situations
  • Ensured schedules were covered and security officers had proper certifications to work various security posts
  • Escalated incidents and complaints when appropriate
    Provided access control to executive buildings
  • Incident commander for major incidents/ wrote incident reports

OFFLOAD SUPERVISOR

Lanz Cabinets
Fremont, CA
02.2017 - 06.2018
  • Directing/offloading cabinets from trailer and moving them to the proper location/unit at active construction sites
  • Driving a trailer with a tow-hitch filled with cabinets
  • Driving from site to site and coordinating with the superintendent's on plan of action to get cabinets to their respective areas
  • Installation of cabinets

Cargo Handler

Menzies Aviation
San Francisco, CA
03.2015 - 12.2016
  • Worked in logistics dealing with LAM crates, JUNIPER cargo, and TESLA parts
  • Stacking boxes evenly and shrink wrapping it
  • Counting/Inventory on cargo
  • Forklift certified, using forklift to put cargo away from racks
  • Loading freight trucks

Education

High School Diploma -

GuaGua National Colleges High School Montessorri
GuaGua, Pampanga, Philippines
03.2012

Skills

  • Excellent in knowledge and safety work
  • Strong advocate of the importance of teamwork and has interpersonal skills to be a great team player
  • Focused, disciplined, and a fast learner with a passionate desire to continuously learn through experience
  • Secure a position that will enable me to use my strong communication/ organizational skills, customer background, and my ability to work well with people

Additional Information

Seeking any qualifying jobs in the Security field. Highly motivated on satisfying the clients needs and meeting authority demands. Determined to be a part of a top quality/company that strives to be the best in security and safety.

Timeline

Hospitality Ambassador

BLOCK BY BLOCK
12.2021 - 03.2024

Security Team Lead

ALLIED UNIVERSAL
07.2018 - 12.2021

OFFLOAD SUPERVISOR

Lanz Cabinets
02.2017 - 06.2018

Cargo Handler

Menzies Aviation
03.2015 - 12.2016

High School Diploma -

GuaGua National Colleges High School Montessorri
Randolph Teopaco