Dena L Hunt

Detail-focused and adaptable individual with a background in customer support and management. Known for strong communication and resolution strategies, successfully leading teams to exceed operational goals while maintaining high-quality standards in both present and past employment.

• Experience in the healthcare industry, with a working knowledge of the Affordable Care Act. Excellent communication and customer service skills, superior phone etiquette
• Demonstrates passion for excellence with respect, ability to engage others by being a good listener and Team Player, Possess superior ingenuity, judgment and problem solving skills
• Flexible with a high tolerance for ambiguity, Computer literate at an intermediate or advanced level, Excellent communication and customer service skills, Excellent attention to detail and a high sense of urgency Ability to think quickly and respond on the fly to unique circumstances, Ability to diffuse difficult situations and upset customers
• Computer competency and ability to quickly learn new systems, Basic data analysis skills
• Demonstrating passion for excellence with respect to treating and caring for customers.
• Demonstrate ability to remain positive through difficult experiences and driven with a high level of attention to detail.