Dena Torres
Sherman,TX
Summary
Dedicated, attentive to hospital protocols for handling samples and patient information. Expertise in venipuncture and capillary puncture, specimen storage and quality assurance. Consistently relieves patient anxieties and maintains safety.
Dependable effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated, and knowledgeable about successful strategies for managing fast-paced work.
Diligent Phlebotomist with strong background in blood and plasma from healthy adult donors. Skilled in educating donors and public on therapeutic products derived from plasma, screening process and laboratory policies.
Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.
Overview
20
20
years of professional experience
Work History
Certified Phlebotomist Technician
Laboratory Corporation Of America
Sherman, TX
04.2008 - Current
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Handled insurance verification tasks to validate patient insurance information.
Medical Unit Clerk
Wilson And Jones Hospital
Sherman, TX
02.2002 - 04.2008
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Answered phone calls and messages physician medical facility, scheduling appointments and handling patient inquiries.
Education
GED -
Lake View High School
San Angelo, TX05.1985
Skills
- Sample and Form Matching
- Written and Verbal Communication
- Peak and Trough Tests
- Staff Phlebotomy Training
- Patient Relations
- Specimen Collection
- Tray Organization
- Biohazard Policy Compliance
- Data Entry
- Vacuum Tube and Syringe Use
- Documentation and Recordkeeping
Timeline
Certified Phlebotomist Technician
Laboratory Corporation Of America
04.2008 - Current
Medical Unit Clerk
Wilson And Jones Hospital
02.2002 - 04.2008
GED -
Lake View High School