Denali Raines
Paden,OK
Summary
Dynamic manager with a proven track record at Beachlers Hometown Mart, excelling in customer service and staff development. Enhanced employee engagement and satisfaction through effective communication and decision-making. Skilled in time management and documentation, consistently delivering high-quality service and fostering a positive environment for both employees and patrons.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Manager
Beachlers Hometown Mart
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
CNA
Parkland Manor Assisted Living
09.2024 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
Education
Bristow Christian Academy
Bristow Oklahoma01.2020
Skills
- Customer service
- Decision-making
- Time management
- Verbal and written communication
- Staff training and development
- Documentation and reporting
Certification
Certified Nursing Assistant
Timeline
CNA
Parkland Manor Assisted Living
09.2024 - Current
Manager
Beachlers Hometown Mart
Bristow Christian Academy
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