Summary
Work History
Education
Skills
Timeline
Generic

Denalia Green

Port Jervis,USA

Summary

Determined and dedicated independent young lady with a background in customer service at Lake Champion. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Skilled in food preparation and safety protocols, while fostering teamwork and collaboration to achieve operational excellence. Committed to maintaining a clean and welcoming environment.

Work History

Crew Member

Lake Champion
Glen Spey, NY
03.2022 - 03.2022
  • Assisted in maintaining cleanliness and organization of work areas.
  • Worked alongside colleagues to ensure outstanding customer support.
  • Learned and followed safety protocols to ensure workplace safety.
  • Supported inventory management by restocking supplies as needed.
  • Engaged with guests to create a welcoming environment.
  • Operated kitchen equipment under supervision to prepare food items.
  • Adapted quickly to changing tasks and responsibilities in fast-paced environment.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Supported training of new crew members, leading to more efficient onboarding process.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

Commonwealth Charter Academy
Scranton, PA

Port Jervis High School
Port Jervis, USA

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Taking orders
  • Cleaning and sanitizing
  • Interactive communication skills
  • Safe food handling
  • Integrity and honesty
  • Safety awareness
  • Initiative and Self-motivation
  • Basic math
  • Verbal and written communication
  • Food preparation
  • Learning agility
  • Store opening and closing
  • Crew leadership
  • Safety
  • Hospitality service expertise
  • Resilience and persistence
  • Creativity and innovation
  • Visual communication
  • Order management
  • Cooking
  • Assertiveness
  • Housekeeping

Timeline

Crew Member

Lake Champion
03.2022 - 03.2022

Commonwealth Charter Academy

Port Jervis High School
Denalia Green