Denard Moore
Spring ,TX
Summary
Knowledgeable Installer offering Number years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Overview
18
18
years of professional experience
Work History
Custom Lead Installer
Best Buy, Geek Squad
09.2023 - 04.2024
- Improved customer satisfaction by providing efficient and accurate installations.
- Reduced installation errors, implementing thorough quality control measures.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Resolved technical issues efficiently, utilizing extensive knowledge of product specifications and performance capabilities.
- Provided on-site supervision, ensuring proper adherence to safety regulations and protocols.
Lead Functionality Technician
Best Buy
07.2021 - 09.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Maintained compliance with regulatory standards and safety requirements.
- Tested components and systems to evaluate performance and identify concerns.
- Organized work to meet demanding production goals.
Project Team Supervisor
Best Buy
08.2006 - 02.2020
- Cultivated strong relationships with clients by understanding their needs, setting realistic expectations, and consistently delivering high-quality results that exceed expectations.
- Established a high-performing team environment by fostering collaboration, trust, and clear communication.
- Ensured compliance with industry standards by closely monitoring projects'' adherence to established guidelines and best practices.
- Enhanced client satisfaction with proactive status updates and prompt issue resolution during the project lifecycle.
- Streamlined workflows by automating repetitive tasks using appropriate software solutions, freeing up valuable time for more strategic activities.
- Managed cross-functional teams for successful project delivery within budget and time constraints.
Education
Computer Engineering - Technically Engineering
Decry University
Atlanta, GA07.2026
Skills
- Power Tools Operation
- Mechanical Aptitude
- System installations
- Task Delegation
- Attention to Detail
- Customer Service
- Time Management
- Troubleshooting and testing
Timeline
Custom Lead Installer
Best Buy, Geek Squad
09.2023 - 04.2024
Lead Functionality Technician
Best Buy
07.2021 - 09.2023
Project Team Supervisor
Best Buy
08.2006 - 02.2020
Computer Engineering - Technically Engineering
Decry University