Summary
Overview
Work History
Education
Skills
Timeline
Generic

Denata Joseph

Chicago,IL

Summary

Dedicated professional with a strong background in customer service at SMS Inc, recognized for exceeding sales goals and enhancing store reputation. Skilled in cleaning and sanitizing, I am responsible and dependable, consistently delivering exceptional service and fostering positive customer relationships. Proficient in sales and marketing, I thrive in dynamic environments.

Overview

11
11
years of professional experience

Work History

Custodian

Vargas Group/ Performance Cleaners LLC
02.2022 - 10.2024
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Customer Service

SMS Inc / Target / Prospect Airport Service
01.2014 - 03.2020
  • Exceeded sales goals through exceptional customer service and product knowledge.
  • Improved store reputation by consistently offering exceptional customer service experiences.
  • Collaborated with customer service personnel to optimize outbound efforts.
  • Increased referral rates through exceptional customer service and communication skills.

Education

No Degree -

Kennedy King College
Chicago, IL

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service
  • Some Computer Skills
  • Sales
  • Marketing

Timeline

Custodian

Vargas Group/ Performance Cleaners LLC
02.2022 - 10.2024

Customer Service

SMS Inc / Target / Prospect Airport Service
01.2014 - 03.2020

No Degree -

Kennedy King College
Denata Joseph