Dendra (Aiko) Bautista

• Taking orders/Running food/Assessing conflict

• Memorizing and making drinks

• Supervising the environment + Staff

• Handling deliveries and making sure inventory is up to date

• In charge of any legal proceedings if necessary

• Managed inventory levels, ordering supplies to maintain efficient stock for peak hours.
• Developed innovative drink specials, enhancing menu offerings and customer engagement.
• Ensured exceptional customer service by addressing guest inquiries and resolving complaints promptly.
• Collaborated with kitchen staff to coordinate food and beverage pairings for promotional events.
• Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.

• Provided exceptional customer service in fast-paced dining environment.
• Adapted quickly to menu changes, enhancing guest satisfaction and experience.
• Handled cash transactions accurately, contributing to efficient checkout process.
• Supported management in training new staff on operational procedures.
• Responded promptly to guest inquiries, resolving issues effectively and efficiently.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

• Assisted customers with product selection and inquiries, enhancing overall shopping experience.
• Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
• Supported promotional events by setting up displays and engaging customers to drive sales.
• Resolved customer complaints effectively, maintaining high levels of satisfaction and loyalty.
• Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
• Stocked merchandise, clearly label items, and arranging according to size or color.

• Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
• Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
• Provided excellent customer service, addressing inquiries and resolving issues swiftly.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Helped customers complete purchases, locate items, and join reward programs.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Answered questions about store policies and addressed customer concerns.