Kaylee Bosch
Lancaster,United States
Summary
Dynamic and engaging Managing Bartender with a proven track record at Smokey Bones Bar & Fire Grill, excelling in customer service and organizational abilities. Mastered inventory optimization, reducing waste significantly, while fostering team excellence in mixology and service standards. Skilled in multitasking and problem-solving, ensuring high levels of customer satisfaction and profitability.
Overview
7
7
years of professional experience
Work History
Managing Bartender
Smokey Bones Bar & Fire Grill
01.2018 - Current
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Addressed customer complaints and inquiries to verify satisfaction.
- Engaged in suggestive selling and other sales techniques.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Set up advertising signs and displays on shelves, counters and tables.
Education
1 Year Completed - Accounting
Canisius College
Buffalo, NY1 Year Completed - Paralegal Studies
Bryant And Stratton College
Getzville, NYSkills
- Customer Service
- Highly reliable
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Organizational ability
- Problem-Solving
- Attention to Detail
- Time Management
- Multitasking Abilities
Timeline
Managing Bartender
Smokey Bones Bar & Fire Grill
01.2018 - Current
1 Year Completed - Accounting
Canisius College
1 Year Completed - Paralegal Studies
Bryant And Stratton College