Samantha Pradere
Homosassa,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
11
11
years of professional experience
Work History
Managing Bartender
Grumpy Gators Bar And Grill
Homosassa, FL
07.2017 - 09.2024
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
- Collaborated with management to create promotional events that drew in new customers and boosted revenue.
- Increased customer satisfaction by providing exceptional service and crafting quality cocktails.
- Cultivated an enjoyable atmosphere by curating appropriate music playlists that catered to various demographics visiting the establishment.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
Sales Associate
Walmart
Homosassa
11.2013 - 06.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Culinary Arts
Withlacoochee Technical Institute
Inverness, FL06.2010
Skills
- Workplace Safety
- Sanitation Standards
- Task Delegation
- Social Media Marketing
- Upselling strategies
- Customer Service
- Highly reliable
- Clear and effective communication
- Engaging personality
- Outgoing Personality
- Customer service expertise
- Handling Difficult Customers
- Hospitality service expertise
- Complex Problem-Solving
- Service-oriented mindset
- Sales expertise
- Suggestive Selling
- Salesmanship
- Hospitality and accommodation
- Excellent judgment
- Outstanding customer service
- Courteous
- Time Management
- Attention to Detail
- Basic accounting
Timeline
Managing Bartender
Grumpy Gators Bar And Grill
07.2017 - 09.2024
Sales Associate
Walmart
11.2013 - 06.2017
Culinary Arts
Withlacoochee Technical Institute