Samantha Pradere
Homosassa,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
11
11
years of professional experience
Work History
Managing Bartender
Grumpy Gators Bar And Grill
07.2017 - 09.2024
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Managed cash handling procedures, maintaining accuracy and accountability throughout daily operations.
- Collaborated with management to create promotional events that drew in new customers and boosted revenue.
- Increased customer satisfaction by providing exceptional service and crafting quality cocktails.
- Cultivated an enjoyable atmosphere by curating appropriate music playlists that catered to various demographics visiting the establishment.
- Kept bar presentable and well-stocked to meet customer needs.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Addressed customer complaints and inquiries to verify satisfaction.
Sales Associate
Walmart
11.2013 - 06.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
Education
Culinary Arts
Withlacoochee Technical Institute
Inverness, FL06.2010
Skills
- Workplace Safety
- Sanitation Standards
- Task Delegation
- Social Media Marketing
- Upselling strategies
- Customer Service
- Highly reliable
- Clear and effective communication
- Engaging personality
- Outgoing Personality
- Customer service expertise
- Handling Difficult Customers
- Hospitality service expertise
- Complex Problem-Solving
- Service-oriented mindset
- Sales expertise
- Suggestive Selling
- Salesmanship
- Hospitality and accommodation
- Excellent judgment
- Outstanding customer service
- Courteous
- Time Management
- Attention to Detail
- Basic accounting
Timeline
Managing Bartender
Grumpy Gators Bar And Grill
07.2017 - 09.2024
Sales Associate
Walmart
11.2013 - 06.2017
Culinary Arts
Withlacoochee Technical Institute
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