Dendrick Atkins Jr
Atlanta,Georgia
Overview
9
9
years of professional experience
Work History
Financial Aid Processor
Campus
Atlanta, Georgia
11.2025 - Current
- Maintained impeccable and well-protected data for financial aid programs.
- Documented accounts for over 250 student interactions in full and produced reports covering approvals, denials and other metrics.
- Coordinated federal, state and local financial aid for school students.
- Counseled students, families and community on available financial aid.
Retail Brand Ambassador
Atlanta Hawks
Atlanta, Georgia
10.2025 - Current
- Developed and maintained strong communication links with customers.
- Demonstrated and explained products, methods and services to persuade over 373,261 customers to purchase products or use services.
- Performed yearly product inventory.
- Fulfilled eCommerce orders.
Committee Assistant
Georgia General Assembly
Atlanta, Georgia
01.2021 - 04.2025
- Coordinated with over 12 state agencies on time-sensitive constituent cases and communicated outcomes in a timely manner.
- Managed committee travel and advance work for district events.
- Responded to emails and phone calls on behalf of elected officials.
- Identified and forwarded priority correspondence and phone calls to the representative's district office during the Interim.
- Coordinated over 100 meetings with stakeholders, constituents, lobbyists, and other elected officials. Coordinated photo opportunities for Representatives and their constituents.
- Served four Chairmen as the Committee Assistant for the Health, Retirement, Interstate Cooperation, and Intragovernmental Coordination committees.
Appeals Specialist
State Health Benefit Plan
Atlanta, Georgia
09.2017 - 12.2020
- Provided exceptional customer service by addressing inquiries from patients, providers, and insurance carriers related to appeal status or outcomes.
- Assisted team members in resolving difficult or escalated cases requiring additional research or expertise with a caseload over 200 members.
- Tracked and monitored appeals inventory to ensure timely processing within regulatory guidelines.
- Utilized various software applications proficiently for data entry, report retrieval, tracking purposes, etc., ensuring efficient workflow throughout appeals process.
Education
Associate's Degree - Business Administration
Strayer University
Lithonia, GA07-2022
Timeline
Financial Aid Processor
Campus
11.2025 - Current
Retail Brand Ambassador
Atlanta Hawks
10.2025 - Current
Committee Assistant
Georgia General Assembly
01.2021 - 04.2025
Appeals Specialist
State Health Benefit Plan
09.2017 - 12.2020
Associate's Degree - Business Administration
Strayer University