Denecia Brown
Carthage,TX
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Telehealth Nurse
CopilotIQ
Nashville, TN (Remote)
08.2024 - Current
- I conduct a high volume of outbound calls to a dedicated panel of members and maintain a good member/nurse rapport.
- I review medical records and identify members with missing measures and work to close the open measures through education/counseling, appointment setting, and other means as appropriate.
- I document complete and accurate information in the member’s medical record to ensure all healthcare data is HEDIS compliant.
- I escalate members to our provider team as needed.
- I provide troubleshooting and device support for blood pressure and blood glucose monitors in a professional and knowledgeable manner.
- I also maintain a good rapport with nursing team and providers.
Care Team Supervisor
Elara Caring
Longview, TX
12.2023 - 07.2024
- I was responsible for driving the patient experience by scheduling field visits with clients, conducting face to face assessments, and gathering information to develop tailored treatment plans.
- I managed operational efficiency by hiring, onboarding personal care attendants and ensuring attendant competency to provide daily tasks for the client.
- I conducted in-service training.
- I performed annual supervisory visits for each client.
- I accepted incoming calls from clients and personal care attendants regarding questions or concerns.
Intake Coordinator/Home Health & Hospice LVN
LifeCare Health Services
Longview, TX
08.2022 - 11.2023
- I was responsible for checking patient referrals for hospice or home health services, obtaining prior authorizations, entering patient information into Homecare Homebase, triaging patients via telephone and recommending appropriate treatments according to their symptoms and/or diagnosis.
- I reviewed patients charts to ensure that the appropriate ICD-10 codes were applied according to diagnoses and coding guidelines.
- I traveled to various nursing facilities and residential areas to conduct face to face assessments, provide basic nursing care to hospice and home health patients, cleaned and measured wounds, changed and applied new dressings, checked vitals, assisted patients with medication planners and refilled medications.
- I ensured that patients had the necessary durable medical equipment and supplies.
- I documented changes in patients’ status and collaborated with the doctors, therapists, aides, and social workers on the care of the patients.
PRN Licensed Vocational Nurse
Stone Bridge Personnel Services
Longview, TX
02.2022 - 07.2022
- I was responsible for accepting assignments and traveling to various healthcare facilities to provide nursing care for residents.
- I administered medications, treatments, checked vitals, performed wound care assessments as directed, documented, and reported changes in residents’ condition.
- I worked as part of the healthcare team to assess residents’ needs, plan, modify care and implement interventions.
- I monitored residents for behaviors and provided documentation.
Assistant Director of Nursing
Overton Healthcare
Overton, TX
11.2021 - 02.2022
- I was responsible for checking plan of care and compliance reports daily, coordinating staffing schedules to ensure adequate coverage and attending daily/weekly meetings with DON.
- I verified charge nurses’ documentation to ensure that appropriate ICD-10 codes were applied to reflect proper diagnoses.
- I assisted residents in daily activities as needed.
- I interviewed applicants, verified references, licensure/certification status and administered drug tests.
- I informed residents as well as family members of changes in their plan of care.
- I monitored residents for behaviors and reported changes to psychiatrist as directed.
Staff/Charge Nurse LVN
Heritage at Longview Healthcare Center
Longview, TX
11.2020 - 11.2021
- I was responsible for obtaining residents’ vitals, assessing for COVID symptoms, administering medications and treatments as prescribed.
- I performed blood glucose checks, administered insulin as directed, documented residents’ progress throughout shift and assisted with ADLs to ensure safety.
- I performed wound care, changed and applied new dressings to wounds per physician orders, monitored residents on the unit for behaviors and reported as directed.
- I completed lab requisition forms with appropriate ICD-10 diagnosis codes for labs to be collected on residents.
- I followed the plan of care for each resident and notified MD of changes in health status.
Licensed Vocational Nurse
Marshall Manor Nursing and Rehabilitation
Marshall, TX
09.2020 - 10.2020
- I was responsible for performing nursing assessments on each resident and providing basic nursing care.
- I administered medications and documented each resident’s progress.
- I followed COVID guidelines to prevent the spread of infection.
- I delegated appropriate tasks to the certified nursing assistant and followed up to ensure each task was done correctly.
- I performed wound care treatment protocols and reported concerns to MD.
Resident Care Assistant/Medication Aide
The Winkler Place
Carthage, TX
05.2019 - 06.2020
- I ensured residents were bathed, groomed and dry during shift.
- I assisted the residents with ADLs and made rounds throughout the shift to ensure safety.
- I administered medications at the correct times according to the medication record and answered questions about medications.
- I obtained vitals and documented results in the medication record.
In-Home Patient Care Assistant
The Shivers Residence
Carthage, TX
06.2019 - 08.2019
- I assisted with daily medication administration and breathing treatments.
- I assisted with showers, dressing, grooming and helping with ambulation inside and outside of the home.
- I assisted with range of motion exercises on upper and lower extremities.
Loan Teller
First State Bank and Trust Company
Carthage, TX
10.2013 - 08.2017
- I was responsible for processing loans via telephone and/or in person.
- I assisted customers with issues regarding their accounts and conducted cash drawer counts at the end of each shift to ensure accuracy.
- I assisted the Lead Teller in placing cash deposits into the vault.
Education
Vocational Nursing -
Panola College
Carthage, TX 01.2020 - 05/2020
Associate Degree in Nursing Program-Incomplete -
Panola College
Carthage, TX 08.2017 - 12/2019
Skills
- Patient Care
- Quality Performance
- Nursing
- Case Management
- Medication Administration
- Patient Assessment
- Home Health
- Medical Documentation
- Interpersonal Communication
- Treatment Plan Development
- EMR Systems
- Customer Service
- Remote Patient Monitoring
- Nurse Management
- Infection Control
- Administering Injections
- Medical Terminology
- Microsoft Office
- Patient Education
- Medical Records
- HEDIS Review
- Data Collection & Analysis
- Managed Care
- Behavioral Health
- Prior Authorization
- Utilization Review/Management
- Wound care
Certification
- BLS Certification, 06/01/25-06/30/27
- LVN, 08/01/20-11/30/27
Timeline
Telehealth Nurse
CopilotIQ
08.2024 - Current
Care Team Supervisor
Elara Caring
12.2023 - 07.2024
Intake Coordinator/Home Health & Hospice LVN
LifeCare Health Services
08.2022 - 11.2023
PRN Licensed Vocational Nurse
Stone Bridge Personnel Services
02.2022 - 07.2022
Assistant Director of Nursing
Overton Healthcare
11.2021 - 02.2022
Staff/Charge Nurse LVN
Heritage at Longview Healthcare Center
11.2020 - 11.2021
Licensed Vocational Nurse
Marshall Manor Nursing and Rehabilitation
09.2020 - 10.2020
Vocational Nursing -
Panola College
01.2020 - 05/2020
In-Home Patient Care Assistant
The Shivers Residence
06.2019 - 08.2019
Resident Care Assistant/Medication Aide
The Winkler Place
05.2019 - 06.2020
Associate Degree in Nursing Program-Incomplete -
Panola College
08.2017 - 12/2019
Loan Teller
First State Bank and Trust Company
10.2013 - 08.2017