Denecia Charles
Ypsilanti,MI
Summary
Energetic sales associate and cashier with a strong background in retail sales, fashion merchandising and customer service support. Reliable, punctual, hardworking Authorized to work in the US for any employer
Overview
8
8
years of professional experience
Work History
Cashier/Stocker Associate
Big Lots
Ypsilanti, MI
09.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
Cashier/Stocker Associate
Dunham's Sports
Ypsilanti, MI
05.2019 - 02.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
Quality Control Inspector
Underground Construction
Ann Arbor, MI
07.2018 - 09.2018
- First I would unpack the clothing and count them to make sure they had the had the right amount to complete the order
- After the operator put the graphics on the clothing, I would inspected the clothing for defects such as holes, rips, tears, paint stains, loose threads
- Made sure that the graphics were correct and that they matched the image on the computer screen
- I also packed away the clothing to have them shipped off to the customer
- I also put tags on the clothing, and fixed minor defects in the graphics with paint.
Cashier/Customer Service
Lowes Home Improvement
Ann Arbor, MI
05.2013 - 12.2017
- Maintained friendly and professional customer interactions
- Provide fast easy checkout to customers In the store
- Helped customers find what they needed
- Processed returns, internet orders, and RTM's for defective products
- Paid close attention to detail
- Transferred phone calls to different departments
- I also faxed, photo copied and emailed documents to customers
- I answered the phone to help customers who weren't able to make it to the store
- Looked up customers' orders and delivery dates for their products
- Directed customers to the best department that suited their needs.
Cashier/Sales
Ulta Beauty
Ann Arbor, MI
01.2013 - 05.2013
- Maintained friendly and professional customer interactions
- Demonstrated that customers come first by serving them with a sense of urgency
- Received and processed cash and credit payments for in-store purchases
- Helped customer find what products is best for them or general
- Told them what product is worst for them or in general
- Stocked merchandise on shelf and answered the phone to help customers that called the Ulta store.
Cashier
Toys R Us
Ann Arbor, MI
11.2012 - 12.2012
- Described use and operation of merchandise to customers
- Shared product knowledge with customers while making personal recommendations .Worked as a team member to provide the highest level of service to customers
- Maintained friendly and professional customer interactions
- Demonstrated that customers come first by serving them with a sense of urgency
- Helped customers find what they needed in the store and call other stores to see if they carried products that we did not have at the moment
- Received and process cash and credit for in-store purchases.
Merchandising Clerk/ Cashier
Meijer
Ann Arbor, MI
11.2010 - 03.2012
- Maintained friendly and professional customer interactions
- Verified that all merchandising standards were maintained on a daily basis
- Described use and operation of merchandise to customers
- Stocked items in men's, women's, kids and baby department
- Made sale, discount, clearance, price drop and other kinds of signs
- Size, colorize, fold and straighten items in each department
- Performed operations such as price changes and planograms.
Education
Associate of Applied Science - Diagnostic Medical Sonography
Washtenaw Community College
Ann Arbor, MI05.2026
High school Diploma - General Studies
Pioneer High School
2010
Skills
- COMPUTER SKILLS
- Microsoft word and excel and very familiar with power point
- Item Replenishment
- Zoning
- Efficient stocker
Timeline
Cashier/Stocker Associate
Big Lots
09.2021 - Current
Cashier/Stocker Associate
Dunham's Sports
05.2019 - 02.2020
Quality Control Inspector
Underground Construction
07.2018 - 09.2018
Cashier/Customer Service
Lowes Home Improvement
05.2013 - 12.2017
Cashier/Sales
Ulta Beauty
01.2013 - 05.2013
Cashier
Toys R Us
11.2012 - 12.2012
Merchandising Clerk/ Cashier
Meijer
11.2010 - 03.2012
Associate of Applied Science - Diagnostic Medical Sonography
Washtenaw Community College
High school Diploma - General Studies
Pioneer High School
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