Accomplished Customer Service Manager at Empire Today Flooring, adept in problem-solving and Microsoft Office, significantly reduced customer complaints through innovative solutions. Expert in training and mentoring, ensuring adherence to high service standards, and fostering team collaboration for enhanced customer satisfaction.
Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.