Summary
Overview
Work History
Education
Skills
Timeline
Generic

DENEEN J HUTCHERSON

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

15
15
years of professional experience

Work History

Supervisor

Buy Buy Baby
Hurst, TX
03.2023 - Current
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Monitored workflow to improve employee time management and increase productivity.

Store Supervisor

Bed Bath and Beyond
Lewisville, Tx
05.2021 - Current
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
  • Answered product questions and assisted customers in selection and checkout.
  • Answered questions about store policies and addressed customer concerns.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Store Supervisor

Bath and Body Works
Euless, Tx
12.2020 - 03.2021
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Conducted inventory analysis to determine optimal stock levels.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Boosted sales by effectively cultivating customer rapport and delivering superior customer service.

Assistant Manager

Mansfield, TX
05.2018 - 12.2019
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Created employee schedules to align coverage with forecasted demands.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Client Service Representative

TD Ameritrade
Southlake, TX
11.2017 - 04.2018
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Coordinated with operations staff to resolve service problems and boost client satisfaction.
  • Maintained accurate record-keeping with proactive attention to client information updates.

Loan Coordinator

First Cash
Arlington, TX
05.2015 - 04.2017
  • Submitted loan applications to underwriter for verification and recommendations.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Maintained strict confidentiality of bank records and client information.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Monitored performance of existing loan portfolios to identify and address any issues.

Shift Manager

The GAP INC
Arlington, TX
06.2008 - 03.2015
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

High School Diploma/GED -

SOUTH OAK CLIFF

Skills

  • File and Data Retrieval Systems
  • Information Protection
  • Schedule Management
  • Order Management
  • Inventory Management
  • Accurate Cash Handling
  • Customer Service
  • Team Leadership
  • Till Counting
  • Written Communication
  • Client Contact
  • Time Management
  • Conflict Management

Timeline

Supervisor

Buy Buy Baby
03.2023 - Current

Store Supervisor

Bed Bath and Beyond
05.2021 - Current

Store Supervisor

Bath and Body Works
12.2020 - 03.2021

Assistant Manager

05.2018 - 12.2019

Client Service Representative

TD Ameritrade
11.2017 - 04.2018

Loan Coordinator

First Cash
05.2015 - 04.2017

Shift Manager

The GAP INC
06.2008 - 03.2015

High School Diploma/GED -

SOUTH OAK CLIFF

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DENEEN J HUTCHERSON