DeNeise West
Onalaska,TX
Summary
Patient service-oriented pharmacist very interested and experienced in the financial operations of retail pharmacy. Managed different volumes of pharmacies and well-versed in delegating tasks. Preceptor Certified and currently licensed in Texas with certification in Pharmacist Immunization Delivery and BCLS. Proven track record in overseeing pharmacy operations and enhancing customer satisfaction. Successfully managed inventory, streamlined processes, and ensured compliance with regulatory standards. Demonstrated leadership in team collaboration and effective problem-solving. Proven track record of meeting goals and working independently. Self motivated pharmacist with strong communication skills, written and verbal.
Overview
15
15
years of professional experience
4
4
Certification
Work History
Pharmacy Manager
Brookshire Brothers Pharmacy
03.2023 - Current
- Manage 250+ script store, ensured script count and metrics were met
- Supervised pharmacy staff, trained up staff to increase technicians and techs-in-training
- Revised daily tasks and expectations of staff to ensure compliance on all governing levels
- Increased flu shots and exceeded RSV immunization expectations
- Worked with Supervisor and pharmacy staff to correct deficiencies in staffing, accuracy and financials
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
Pharmacy Administrator
Kelsey Pharmacy
06.2021 - 03.2023
- Managed 12 stores, ensured script count and metrics were met
- Supervised multiple staff levels and worked to exceed expectations on EHS inspections
- Oversaw budgets and staffing hours, ensured all sites had pharmacist and technician coverage
- Designed and supervised 5 new locations from concept to opening day ready
- Took on added responsibility of covering administrative duties of all 22 sites for 6 months
Pharmacy Manager
Kelsey Pharmacy
12.2015 - 06.2021
- Relocated pharmacy after Hurricane Harvey to SummerCreek location then to new location in Kingwood/Porter
- Worked with management and OTC committee to increase OTC sales in multiple locations and exceeded OTC sales for 2020 at Kingwood location
- Worked within multifaceted clinic to assist physicians, nurses and other medical personnel to provide exceptional patient care and build a collaborate clinic team
- Continually grew script count and currently exceed monthly and YTD script budget
Staff Pharmacist
Target Pharmacy
07.2011 - 12.2015
- Assist ETL-pharmacist with store activities and staff by developing strategies for flu shots and Pharmacy Rewards
- Communicated directly with doctors’ offices via telephone, fax and email
- Exceeded goals in both seasonal flu shots and monthly Pharmacy Rewards
- Trained and developed technician staff and new PIC
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Educated patients about possible drug interactions and gave special administration instructions.
Regional Support Pharmacist
CVS/Pharmacy
09.2009 - 07.2011
- Worked within district to increase metrics, specifically customer service
- Addressed specific areas for improvements honestly and openly to arrive at root cause and resolve issues
- Worked with different departments in the district to facilitate growth
- Filled vacation and empty shifts
- Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Education
Bachelor of Science - Pharmacy
UNIVERSITY OF HOUSTON
Skills
- Exceptional patient care
- MTM Outcomes
- SupplyLogix
- Strong decision-making ability
- Enterprise experience
- Efficient and accurate
- Exceptional oral and written communication
- Creative Problem solving
- HIPPA trained
- Exceptional communication and multitasking skills
- Diligent and hard working
- Precise organizational skills
- Adaptable and strives in team environment
- Excellent at teaching new concepts and presentation skills
Community Service
- Volunteer with Eagle Springs Elementary and HAFL
- Team Mom for football team with HAFL
- Volunteer in children’s ministry
Accomplishments
- Supervised team of 100+ staff members.
- Collaborated with team of 7 in the development of new pharmacy locations.
Certification
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Certified in immunizations
- Pharmacy Preceptor
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Pharmacy Manager
Brookshire Brothers Pharmacy
03.2023 - Current
Pharmacy Administrator
Kelsey Pharmacy
06.2021 - 03.2023
Pharmacy Manager
Kelsey Pharmacy
12.2015 - 06.2021
Staff Pharmacist
Target Pharmacy
07.2011 - 12.2015
Regional Support Pharmacist
CVS/Pharmacy
09.2009 - 07.2011
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Certified in immunizations
- Pharmacy Preceptor
Bachelor of Science - Pharmacy
UNIVERSITY OF HOUSTON
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