Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deneisha Brooks

Orlando

Summary

Experienced with ensuring safety and security of transportation facilities and passengers. Utilizes advanced screening techniques and threat detection methods to maintain high security standards. Knowledge of regulatory compliance and emergency response procedures. Amazing team player, willing to adapt to a diverse background. Willing to improve skills

Overview

7
7
years of professional experience

Work History

Transportation Security Officer

Department of Homeland Security
02.2023 - 10.2024
  • As a TSO operating various screening equipment and technology to identify dangerous objects in baggage, cargo and on passengers, and preventing those objects from being transported onto aircrafts
  • Performing searches and screening, which may include physical interaction with passengers (e.g., pat downs, search of property, etc.), conducting bag searches and lifting/carrying bags, bins and property weighing up to 50lbs
  • Controlling terminal entry and exit points
  • Interacting with the public, giving directions and responding to inquiries
  • Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure and disruptive passengers, in order to preserve the professional ability to identify and locate potentially life threatening or mass destruction devices, and to make effective decisions in both crisis and routine situations
  • Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches
  • This may include application of risk-based security screening protocols that vary based on program requirements
  • Retaining and implementing knowledge of all applicable Standard Operating Procedures, demonstrating responsible and dependable behavior and is open to change and adapts to new information or unexpected obstacles
  • As acting lead providing input to supervisors and managers concerning a variety of human resources
  • Implementing security screening procedures in accordance with TSA objectives and directives
  • Assisting with investigations of incidents and preparing incident reports or other documents that convey required information
  • Responding to breaches of security and emergency situations, training teams members and representing the team in communications with the supervisor or manager for the purpose of obtaining resources (e.g., computer hardware and software, etc.)

Line Cook/Prep Cook

SeaWorld Parks & Entertainment
06.2022 - 01.2023
  • Coordinate production of menu items for special events
  • Adjust food quantity to accommodate park guest attendance
  • Enthusiastically represent the company by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job
  • Assist in daily operations, as well as special events
  • Measure and mix ingredients according to recipe specs to prepare quantity of foods for daily operations and special events
  • Bake, roast, broil and steam meats, fish, vegetables and other foods
  • Add seasoning to foods during mixing or cooking
  • Observe and test foods being cooked by tasting, smelling; determine if item is cooked within standards
  • Portion food on serving plates, add gravies, sauces and garnishes to fulfill orders
  • Ensure excellent guest service by responding to guest requirements, expectations and needs
  • Other duties as assigned

Unemployed

N/A
03.2020 - 06.2022

Laid off due to Covid-19.

Food Service Ambassador

SeaWorld
06.2017 - 03.2020
  • Oversaw cash handling processes, ensuring accuracy in transactions while reducing discrepancies at the end-of-day reconciliation process.
  • Assisted with inventory management to ensure proper stock levels and minimize waste.
  • Supported maintenance of dining area and kitchen equipment, contributing to an efficient foodservice operation.
  • Continuously refined personal knowledge of menu offerings and industry trends to provide knowledgeable recommendations to guests as needed.
  • Trained new hires on company policies, procedures, and best practices, fostering an environment of continuous learning and growth within the team.

Education

High School Diploma -

Evans High School
Orlando, FL
06.2018

Skills

  • Integrity and honesty
  • Customer service and assistance
  • De-escalation techniques
  • Policy enforcement
  • Team development
  • Threat management
  • Incident reporting
  • Public safety awareness
  • Behavioral observations
  • Behavioral analysis
  • Emergency preparedness
  • Class A Drivers license

Timeline

Transportation Security Officer

Department of Homeland Security
02.2023 - 10.2024

Line Cook/Prep Cook

SeaWorld Parks & Entertainment
06.2022 - 01.2023

Unemployed

N/A
03.2020 - 06.2022

Food Service Ambassador

SeaWorld
06.2017 - 03.2020

High School Diploma -

Evans High School
Deneisha Brooks