Deneisha Richards
West Palm Beach,FL
Summary
Dynamic technology professional with extensive experience in software development, system administration, and technical support. Demonstrates strong problem-solving skills and a proven ability to optimize performance across diverse projects. Adept at leading teams and fostering collaboration to achieve project goals. Committed to continuous learning and applying industry trends to enhance organizational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Team Leader Manager
OSL Retail Services
Royal Palmbeach
06.2024 - Current
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees
- Developed strong relationships with cross-functional departments to support successful project execution
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction
NOC Analyst
SBA
Boynton Beach, Florida
05.2016 - 08.2018
- Identified potential security threats through continuous monitoring of network traffic, mitigating risks in a timely manner
- Enhanced overall network performance with regular maintenance and updates
- Supported infrastructure upgrades by assisting project teams with implementation plans and execution steps
Education
Bachelor of Arts - Film and Video Production
Full Sail University
Winter Garden, FL01.2026
Skills
Sales Strategy Development
Client Interaction Expertise
Experienced in CRM Tools
Business Development & Lead Generation
Executive-Level Presentation & Reporting
Market Research & Analysis
Technical Adaptability (eg, Cloud, Data Communication Services
Certification
- Salesforce Administrator Certification - Salesforce.com, Inc.
- Digital Marketing Professional Certificate - Digital Marketing Institute.
- Hootsuite Social Media Marketing Certification - Hootsuite Media Inc.
- CompTIA Security+ Certification - Computing Technology Industry Association.
- AWS Certified Solutions Architect - Associate - Amazon Web Services Training and Certification.
- Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium.
Languages
Spanish
Limited
Interest
- Photography
- Voice over
- Model
- Motivational speaker
Timeline
Team Leader Manager
OSL Retail Services
06.2024 - Current
NOC Analyst
SBA
05.2016 - 08.2018
Bachelor of Arts - Film and Video Production
Full Sail University
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