Tyler Stuart
Leicester,MA
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 5 years of extensive leadership experience in Wireless Communications. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
8
8
years of professional experience
Work History
Team Leader Manager
Simply Wireless
11.2020 - 06.2025
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
- Led employee relations through effective communication, coaching, training, and development.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Wireless Sales Consultant
Go Wireless Verizon
01.2020 - 06.2020
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Wireless Sales Consultant
Cellular Sales Verizon
10.2017 - 11.2019
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Prioritized helping customers over completing other routine tasks in store.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
Car Salesperson
McGee Toyota
01.2017 - 10.2017
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
High School Diploma -
Oxford High School
Oxford, MA05-2011
Some College (No Degree) - Sports Management
Franklin Pierce University
Rindge, NHSome College (No Degree) - Sports Management
Anna Maria College
Paxton, MASkills
- Workload management
- Remote team management
- Industry expertise
- Meeting facilitation
- Sales strategy development
- Performance optimization strategies
- Mobile device management
- Time management
- Excellent communication
- Product knowledge
- Computer skills
Timeline
Team Leader Manager
Simply Wireless
11.2020 - 06.2025
Wireless Sales Consultant
Go Wireless Verizon
01.2020 - 06.2020
Wireless Sales Consultant
Cellular Sales Verizon
10.2017 - 11.2019
Car Salesperson
McGee Toyota
01.2017 - 10.2017
High School Diploma -
Oxford High School
Some College (No Degree) - Sports Management
Franklin Pierce University
Some College (No Degree) - Sports Management
Anna Maria College
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