Denese Hernandez
San Antonio,TX
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales.
Overview
2
2
years of professional experience
Work History
Sales Associate
Changing Tides Co.
2022.07 - 2023.08
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Food Runner
Favor Delivery
2021.10 - 2022.07
- Maintained speed of service for food orders while minimizing errors and complaints.
- Monitored food temperatures and kept records of all food items.
- Assisted customers with carry-out service.
Hostess
Bowl And Barrel
2021.08 - 2022.01
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Langham Creek High School
Houston, TX06.2021
Skills
- Stocking and Replenishing
- Money Transfer Systems
- Excellent People Skills
- Acquire New Business
- Teamwork and Collaboration
- Guest Relations
- Adapt to Diverse Groups
- Strategic Planning
- Sales Expertise
- Shipment Arrangements
Languages
Spanish
Professional Working
Timeline
Sales Associate
Changing Tides Co.
2022.07 - 2023.08
Food Runner
Favor Delivery
2021.10 - 2022.07
Hostess
Bowl And Barrel
2021.08 - 2022.01
High School Diploma -
Langham Creek High School
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