DENESHA ALLEN
SHREVEPORT,LA
Summary
Sales professional with extensive experience at Kemper Life, specializing in client account management and relationship development. Expertise in crafting customized insurance solutions that drive customer satisfaction and loyalty. Proven ability to train junior staff and implement strategies that enhance service delivery and improve client retention rates.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Agent
Kemper Life
Shreveport, Louisiana
07.2022 - Current
- Managed multiple client accounts while meeting all deadlines.
- Developed tailored solutions addressing specific client needs and expectations.
- Conducted regular account reviews to evaluate satisfaction and service delivery.
- Resolved client inquiries and complaints promptly to ensure high satisfaction levels.
- Trained junior staff on best practices in account management and tools.
- Educated clients on life insurance products and policy options.
- Utilized CRM software to manage client information and track interactions.
- Participated in training sessions to enhance sales techniques and product knowledge.
Realtor
Northwest La Association of Realtors
Shreveport, LA
10.2020 - Current
- Guided clients through property purchases and sales processes.
- Conducted market analysis to determine property values and trends.
- Facilitated negotiations between buyers and sellers for optimal agreements.
- Generated marketing materials to promote listings and attract buyers.
Inventory Associate
Morris&Dickson LLC
Shreveport, LA
09.2021 - 08.2022
- Performed inventory counts and ordered materials.
- Maintained inventory and supply levels to manage production workflows.
- Prepared inventory for shipment by attaching tags and labels.
Security Forces Member
Caddo Parish Juvenile Detention Center
01.2014 - 09.2021
- Direct childcare supervision
- Safe crisis management Instructor
- Transportation
- Intake processing
Insurance Sales Agent
Aflac
Shreveport, LA
04.2020 - 03.2021
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Gave sales presentations, negotiated contracts and promoted services to customers.
CERTIFIED PHARMACY TECHNICIAN
LSU HEALTH SYSTEM
SHREVEPORT, LA
04.2012 - 04.2013
- Dispensed and delivered patient medications to patients throughout hospital
- Maintained strict patient confidentiality
- Inventory management
CORRECTIONS SERGEANT
FORCHT-WADE CORRECTIONAL CENTER
Keithville, LA
08.2010 - 03.2012
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities
- Maintained daily logs of shift activity
CERTIFIED PHARMACY TECHNICIAN
WALGREENS PHARMACY
Shreveport, LA
03.2006 - 08.2010
- Entered new patient profiles and prescriptions into medication input software
- Maintained drug inventory
- Maintained strict patient confidentiality to adhere to HIPAA regulations
- Insurance claims, verifications and authorization
Education
Personal Lines - Insurance And Risk Management
Exam Fx
Shreveport, LA06.2022
Life, Health & Accident - Insurance And Risk Management
Exam FX
Shreveport, LA06.2020
Property & Casualty -
Bossier Parish Community College
Bossier City, LA01.2020
Real Estate 90 Hours -
Bossier Parish Community College
Bossier City, LA05.2018
Certified Pharmacy Technician -
Ayers Career College
Shreveport, LA05.2006
High School Diploma -
Northwood High School
SHREVEPORT, LA05.2005
Skills
- Communication skills
- Relationship management
- Insurance sales strategy
- Client account management
- Multitasking
- Reliable transportation
- Time management
- Interpersonal skills
- Independent work
- Willingness to learn
- Customer service excellence
- Problem-solving expertise
- Computer proficiency
- Lead prospecting
- Sales presentations
Interests
Travel, learning, cooking,reading
Certification
Life, health and accident License, Louisiana
Personal lines license, Louisiana
Personal lines license, Louisiana
Timeline
Sales Agent
Kemper Life
07.2022 - Current
Inventory Associate
Morris&Dickson LLC
09.2021 - 08.2022
Realtor
Northwest La Association of Realtors
10.2020 - Current
Insurance Sales Agent
Aflac
04.2020 - 03.2021
Security Forces Member
Caddo Parish Juvenile Detention Center
01.2014 - 09.2021
CERTIFIED PHARMACY TECHNICIAN
LSU HEALTH SYSTEM
04.2012 - 04.2013
CORRECTIONS SERGEANT
FORCHT-WADE CORRECTIONAL CENTER
08.2010 - 03.2012
CERTIFIED PHARMACY TECHNICIAN
WALGREENS PHARMACY
03.2006 - 08.2010
Personal Lines - Insurance And Risk Management
Exam Fx
Life, Health & Accident - Insurance And Risk Management
Exam FX
Property & Casualty -
Bossier Parish Community College
Real Estate 90 Hours -
Bossier Parish Community College
Certified Pharmacy Technician -
Ayers Career College
High School Diploma -
Northwood High School