Denesha Dunn
Houston,TX
Summary
Highly motivated employee with a strong desire to take on new challenges. Possesses a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrates the ability to work effectively unsupervised and quickly master new skills.
Overview
12
12
years of professional experience
Work History
Incarnation Home Health
Caregiver
01.2016 - Current
- Spearheaded initiatives to enhance patient safety, reducing the risk of falls and other accidents during home visits.
- Streamlined communication between patients, families, and healthcare providers to ensure a seamless flow of information and timely updates.
- Implemented innovative approaches for delivering high-quality care in cost-effective ways that maximized value for both clients and the organization alike.
- Evaluated the effectiveness of in-home health interventions periodically, making necessary adjustments to care plans based on individual progress and feedback from healthcare providers.
HCA Health Care
Patient Access
08.2020 - 07.2024
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Safety Attendant
Bbb Tank Services
09.2018 - 05.2020
- Monitored workers to ensure they were following established safety procedures.
- Identified potential risks or hazards in the workplace before they occurred.
- Responded to emergency situations promptly and efficiently.
- Educated employees on safety protocols and guidelines.
- Performed daily inspections of safety equipment and areas to ensure compliance with regulations.
Customer Service Representative
Memorial Hermann
04.2015 - 02.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Checker
SpawGlass
03.2013 - 01.2015
- Provided excellent customer service during all interactions with customers
- Assisted in signing trucks in and out making sure they have there badge
- Check truck loads make sure all safety guidelines are followed
- Followed safety guidelines in order to prevent accidents on the job.
Education
Associate of Arts -
Lone Star College System
Spring, TXHigh School Diploma -
Spring High School
Spring, TX06-2012
Skills
- Decision-Making
- First Aid/CPR
- Basic Math
- Microsoft Word
- Multitasking
- Team Management
- Communication
- Recordkeeping
- Active Listening
- Training & Development
- Customer Relations
Timeline
HCA Health Care
Patient Access
08.2020 - 07.2024
Safety Attendant
Bbb Tank Services
09.2018 - 05.2020
Incarnation Home Health
Caregiver
01.2016 - Current
Customer Service Representative
Memorial Hermann
04.2015 - 02.2016
Checker
SpawGlass
03.2013 - 01.2015
Associate of Arts -
Lone Star College System
High School Diploma -
Spring High School
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