Patient care Coordinator 3 years of experience and over 20 years of care giving experience. Proven ability to enhance patient quality of life through compassionate support and effective communication. Bilingual in English and Spanish, skilled in medication administration and conflict resolution, ensuring optimal care delivery and patient satisfaction.Skilled in creating individualized care plans and collaborating with multidisciplinary team.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Home Health Aide
Elites Home Care
Santa Fe, NM
10.2015 - 05.2024
Assisted clients with daily living activities, ensuring comfort and safety in home environments.
Monitored clients' health status, documenting changes and reporting concerns to healthcare professionals.
Provided companionship and emotional support, enhancing clients' quality of life through engaging interactions.
Administered prescribed medications and managed care routines according to established plans.
Maintained cleanliness and organization of living spaces, adhering to infection control protocols.
Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Assisted with end-of-life care.
Trained new staff members on best practices for home health care.
Hospice Aide
Odyssey Hospice
Santa Fe, NM
07.2012 - 10.2015
Provided compassionate personal care and support to patients in accordance with individualized care plans.
Assisted with daily living activities, ensuring comfort and dignity for hospice patients.
Collaborated with interdisciplinary teams to coordinate comprehensive patient care solutions.
Maintained accurate documentation of patient care and observations in compliance with regulatory standards.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
CNA
Christus St. Vincent Hospital
Santa Fe, NM
07.2006 - 02.2012
Provided compassionate patient care, assisting with daily activities and maintaining comfort.
Monitored vital signs, accurately recording data to support medical staff in patient assessments.
Implemented infection control measures, ensuring compliance with hospital safety standards.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Monitor I&O reported any change of condition and charted
Collected specimens send labs
Monitor and empty wound vac, JPs, Foley catheter, colostomy bags
Resident Care Coordinator
The Legacy of Santa Fe
Santa Fe, NM
05.2023 - Current
Coordinated resident care plans with multidisciplinary teams to enhance service delivery.
Facilitated communication between residents, families, and staff to address concerns promptly.
Monitored daily activities and health status of residents to ensure safety and well-being.
Assisted in training new staff on resident care protocols and organizational policies.
Helped with payroll reassuring all care staff times were correct.
Hired and trained new staff members on facility policies, patient care and medicine distribution.
Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
Certified med tech helped administer medication as order by doctors.
Call doctors office to get new RX orders or refills for residents and to report any changes or conditions on residents.
Fax and file all orders for residents . Double checking all orders were updated in EMAR.
Checked all med carts all DC medication got pulled out of med cart order medication when running low.
Communicated with hospice to order supplies,medication, or report any change of condition.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
Developed strong relationships with local healthcare providers, enhancing access to specialized services for residents as needed.
CNA
Casa Real Nursing Home
Santa Fe, NM
01.2006 - 07.2006
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Helped patients complete range of motion exercises to prevent loss of function during care.
Facilitated personal hygiene management, feeding and ambulation.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.