Kelcee Rainey
Starbucks
Logan,UT
5
years of professional experience
Dedicated professional with strong customer service skills and operational efficiency. Experienced in fast-paced environments, ensuring exceptional customer experiences while maintaining organization and accuracy.
Work History
Barista
4 Months- Prepare and served high-quality beverages in fast-paced environment.
- Operate espresso machines and brewing equipment with precision.
- Assist customers with menu selections, enhancing overall experience.
- Maintain cleanliness and organization of workstations during shifts.
- Handle cash register operations, ensuring accurate transactions.
Customer Support Specialist
5 Months- Coordinated decorating projects to meet deadlines.
- Excellent customer service.
- Oversaw business POS system, maintaining accuracy in transactions.
- Maintained cleanliness or organization of all work stations.
Service Manager
1 Year 3 Months- Managed day-to-day operations to ensure exceptional customer service and satisfaction.
- Trained and supervised staff to maintain high standards of service and efficiency.
- Developed scheduling systems to enhance workforce productivity during peak hours.
- Implemented inventory management practices to optimize product availability and reduce waste.
Customer Support Specialist
5 Months- Provided prompt, courteous, and expert assistance to enhance customer satisfaction.
- Assisted customers in selecting products and placing orders effectively.
- Oversaw POS system with accuracy.
Restaurant Hostess
1 Year 4 Months- Greeted and seated guests efficiently, ensuring positive first impressions.
- Managed reservations and waitlists using restaurant management software.
- Coordinated with kitchen and service staff to streamline guest flow.
- Assisted in training new host staff on operational procedures and customer service standards.
- Maintained cleanliness and organization of front-of-house areas to meet health standards.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Barista
10 Months- Prepared and served high-quality beverages in fast-paced environment.
- Operated espresso machines and brewing equipment with precision.
- Assisted customers with menu selections, enhancing overall experience.
- Maintained cleanliness and organization of workstations during shifts.
- Handled cash transactions and processed payments accurately.
Education
Bachelor of Science - Psychology
Skills
Beverage preparation and crafting
Operational efficiency
Time management
Customer service
Timeline
Barista
Starbucks
04.2026 - CurrentRead More
Customer Support Specialist
Twisted Sugar
11.2025 - 04.2026Read More
Service Manager
Stonefire Pizzeria
04.2024 - 07.2025Read More
Customer Support Specialist
Everbowl
12.2023 - 05.2024Read More
Restaurant Hostess
Richie's Diner
04.2022 - 08.2023Read More
Barista
Dunkin Donuts
06.2021 - 04.2022Read More
USU
Bachelor of Science from Psychology
Read More