Denice Sanchez
Humble
Summary
Extensive experience in retail sales and customer service, managing front desk operations, responding to calls and meeting customer/patient needs
Overview
5
5
years of professional experience
Work History
Scheduler/Front Desk
Kam Dental
11.2025 - 03.2026
- Optimized resource allocation, monitored progress, and adjusted schedules to enhance project efficiency.
- Conducted daily outreach to patients through multiple phone calls to ensure timely scheduling of next treatments.
- Collected and organized insurance information for verification processes.
- Occasionaly perform front office check-in procedures to ensure smooth guest arrivals.
- Scheduled and coordinated specific call times between dentist and dental assistant.
- Streamlined office scheduling processes to enhance organizational efficiency.
Sales associate / customer service
J&J Nursery
02.2024 - 12.2024
- Assist customers with landscaping ideas, enhancing project satisfaction.
- Manage phone and in-person inquiries, ensuring seamless communication.
- Organize office operations, facilitating smooth weekly shipments.
- Respond to emails promptly, maintaining customer engagement.
- Place large orders efficiently, boosting company productivity.
Bakery/ wrapper
Sam’s club
05.2023 - 12.2023
- Wrap baked goods swiftly to maintain stock and freshness, enhancing customer satisfaction.
- Assist with custom cake orders, ensuring precise customer needs are met.
- Support receiving department as needed, improving workflow efficiency.
Personal shopper
Heb
10.2021 - 12.2023
- Efficiently select online orders, ensuring prompt delivery and customer satisfaction.
- Communicate with customers to resolve product availability issues, enhancing service quality.
- Support multiple departments, contributing to overall store operations and teamwork.
- Adapt quickly in a fast-paced environment, maintaining high accuracy in order fulfillment.
Sales associate
Boot barn
03.2021 - 10.2021
- Maintained a tidy and organized sales floor, enhancing customer shopping experience.
- Created appealing clothing displays, contributing to increased sales.
- Efficiently managed customer transactions and inquiries at the register and via phone.
- Handled packaging and processing of online orders, ensuring timely delivery.
- Collaborated with team to optimize store layout, driving measurable sales growth.
Education
High school diploma -
Hall success academy
Houston, TxSkills
- Inventory Management
- Visual Merchandising
- Team Collaboration
- Attention to Detail
- Sales Reporting
- Great communication skills
- Schedule coordination
- Telephone etiquette
Languages
- English Native
- Spanish Native
Timeline
Scheduler/Front Desk
Kam Dental
11.2025 - 03.2026
Sales associate / customer service
J&J Nursery
02.2024 - 12.2024
Bakery/ wrapper
Sam’s club
05.2023 - 12.2023
Personal shopper
Heb
10.2021 - 12.2023
Sales associate
Boot barn
03.2021 - 10.2021
High school diploma -
Hall success academy