Denice Vanessa Ramos
Laredo,Tx
Summary
Skilled administrative professional with strong background in office coordination and management. Adept at streamlining processes, optimizing resources, and ensuring efficient operations. Known for excellent communication, problem-solving abilities, and adaptability to evolving needs. Strong team player with commitment to achieving organizational goals and maintaining high standards.
Overview
2026
2026
years of professional experience
Work History
Administrative Manager
Alkova Home LLC - RRC Design LLC
Laredo, TX
07.2021 - Current
- Managed daily administrative operations to ensure efficient workflow and optimal productivity.
- Created organized filing system to manage department documents.
- Completed weekly payroll for +10 employees/contractors.
- Managed multiple concurrent projects while maintaining attention to detail and meeting tight deadlines under pressure.
- Coordinated project timelines and deliverables, ensuring on-time completion of design tasks.
- Conducted research on design trends to inform creative direction and innovation strategies.
- Worked with vendors and showrooms to produce quotes.
- Visited job sites to take notes and record space measurements to create floor plans.
- Participated in client meetings, presenting design concepts confidently and professionally while addressing feedback constructively.
- Scheduled home consultations to present sample fabrics and provide furniture and accessory recommendations.
Distribution Logistic Specialist
Expeditors International of WA
Laredo, Tx
01.2017 - 01.2021
- Coordinated logistics solutions, improving shipment accuracy and timeliness.
- Developed training materials for new hires, ensuring effective onboarding and knowledge transfer.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Oversaw daily logistics operations, ensuring timely and accurate distribution of goods.
- Coordinated approximately 60-80 order fulfillment request in fast-paced receiving and shipping environment.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Member Service Representative/ Loan Processor
Laredo Federal Credit Union
Laredo, Tx
01.2016 - 01.2017
- Assisted members with account inquiries, ensuring accurate and timely responses.
- Processed approximately 20-30 loan applications daily, maintaining compliance with credit union policies.
- Educated members on financial products, enhancing overall service satisfaction.
- Verified customer identification and documentation for compliant transactions.
- Evaluate credit reports and financial documents to assess borrower eligibility.
- Maintain accurate loan processing records using industry-standard software systems.
- Facilitated smooth closings by coordinating all necessary paperwork and obtaining required signatures from involved parties on time.
- Interviewed loan applicants to obtain personal and financial data to assist in completing applications.
- Collaborate with underwriters to resolve discrepancies and facilitate timely approvals.
Accounting /Human Resources Department
H.G. Forwarding LC
Laredo, TX
01.2014 - 2016
- Assisted in maintaining financial records using accounting software, enhancing data integrity.
- Provided administrative support by organizing files and managing correspondence related to accounting functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Updated employee files with new details such as changes in address or salary levels.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Managed timekeeping systems for +12 employees.
Lending Assistant / International Banking Services
Falcon International Bank
Laredo, TX
2003 - 01.2010
- Processed loan applications, ensuring compliance with regulatory guidelines and internal policies.
- Collaborated with lenders to streamline communication and improve application processing times.
- Assisted in preparing loan documentation, enhancing accuracy and completeness of records.
- Enhanced efficiency through diligent file maintenance, keeping records organized and easily accessible for audits or reviews.
- Supported the successful closing of loans by preparing accurate and timely loan documentation packages.
- Coordinated with third-party vendors such as appraisers, title companies, and attorneys to ensure timely completion of loan requirements.
- Review loan documentation for completeness, identifying missing information proactively.
- Train junior processors on best practices for efficient loan processing workflows.
- Managed approximately 15-30 loan applications per day, prioritizing tasks efficiently to meet deadlines consistently.
- Assisted borrowers in understanding loan terms, preventing confusion and promoting transparency throughout the process.
Education
BBA - Management
Universidad Autonoma De Tampaulipas
Nuevo Laredo, Mx05-2001
Skills
- Positive workplace attitude
- Strong work ethic
- Organizational development
- Client relations
- Reliability
- Organizational skills
- Verbal and written communication
- Training and development
- Microsoft outlook
- Microsoft Excel
FOREIGN LANGUAGES
Spanish—Speak, Read, and Write Fluently
Timeline
Administrative Manager
Alkova Home LLC - RRC Design LLC
07.2021 - Current
Distribution Logistic Specialist
Expeditors International of WA
01.2017 - 01.2021
Member Service Representative/ Loan Processor
Laredo Federal Credit Union
01.2016 - 01.2017
Accounting /Human Resources Department
H.G. Forwarding LC
01.2014 - 2016
Lending Assistant / International Banking Services
Falcon International Bank
2003 - 01.2010
BBA - Management
Universidad Autonoma De Tampaulipas
ACHIEVEMENTS & RECOGNITIONS
Member of Club de Leones de Nuevo Laredo A. C. (Charity Association), Secretary of Public Relations for Student Council of UAT (Universidad Autonoma de Tamaulipas).