DENILSON ABREU
Corona,United States
Summary
Customer-focused professional with 3+ years of experience in high-volume service, retail, and large-scale event environments. Trained and certified English-Spanish interpreter across medical, legal, business, and emergency (9-1-1) settings. Known for clear communication, cultural awareness, leadership, and the ability to remain composed under pressure, strongly aligned with the Flight Attendant role at Envoy Airlines.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Certified Interpreter (English n Spanish)
CyraCom International
Flushing, USA
06.2025 - 12.2025
- Completed formal training and certification through CyraCom International
- Provided accurate interpretation across medical, legal, business, and emergency (9-1-1) settings
- Maintained strict confidentiality, ethical standards, and communication accuracy in high-stakes situations
Event Supervisor / Guest Services Associate
US Open (Iavarone Bros. Catering & Aramark)
Queens, USA
08.2022 - 09.2025
- Supported guest services and retail operations across multiple venues throughout the US Open grounds
- Assigned daily to different high-traffic locations, including NIKE and other retail outlets
- Served in a supervisory capacity during later seasons, assisting team members and resolving guest concerns
- Maintained professionalism, adaptability, and composure during peak crowd flow and time-sensitive operations
Sales Representative
Express
Queens, USA
08.2023 - 02.2024
- Delivered personalized service in a fast-paced retail environment while supporting store standards
Customer Service Associate
Walgreens
Queens, USA
06.2020 - 08.2021
- Assisted customers with product needs while maintaining a safe, welcoming environment
Education
Pan American International High School
Elmhurst, NYSkills
- Customer Service
- Guest Assistance
- Safety Awareness
- Conflict Resolution
- Team Collaboration
- Leadership
- Multitasking
- Cultural Sensitivity
- Clear Verbal Communication
- Professional Judgment
- Dependable
- Thrives under pressure
Personal Information
Work Permit: Authorized to work in the United States
Languages And Recognition
- English (Fluent)
- Spanish (Fluent)
- Portuguese (Intermediate)
- American Sign Language - ASL (Beginner)
- New York State Seal of Biliteracy
- NYC Community Service Seal (200+ hours)
Timeline
Certified Interpreter (English n Spanish)
CyraCom International
06.2025 - 12.2025
Sales Representative
Express
08.2023 - 02.2024
Event Supervisor / Guest Services Associate
US Open (Iavarone Bros. Catering & Aramark)
08.2022 - 09.2025
Customer Service Associate
Walgreens
06.2020 - 08.2021
Pan American International High School