Denim Elliott
Yonkers,NY
Summary
Professional Concierge and Security Specialist with experience in luxury residential concierge services, front desk operations, and guest relations. Proven ability to deliver exceptional customer service, coordinate resident requests, manage visitor access, and maintain a safe, welcoming environment. Recognized for professionalism, strong communication, and attention to detail while working and resolving issues efficiently. Committed to delivering five-star hospitality while creating exceptional experiences for residents, and visitors in luxury residential communities.
Overview
8
8
years of professional experience
Work History
Owner | Client Services & Lead Photographer
TopLine Filmz
New York, New York
09.2022 - Current
- Delivered a premium client experience from inquiry through project completion.
- Managed scheduling, appointments, contracts, and client communications.
- Built long-term client relationships through professionalism and exceptional service.
- Coordinated multiple projects while maintaining attention to detail and meeting deadlines.
- Resolved client concerns promptly while ensuring a high level of customer satisfaction.
Security Professional
Allied Universal Security Services
White Plains, New York
10.2021 - 07.2022
- Assisted visitors and employees while providing outstanding customer service.
- Monitored access control and secured assigned property.
- Responded to emergencies and incidents following company procedures.
- Completed detailed incident reports.
- Maintained a professional appearance and demeanor at all times.
- Conducted routine patrols to ensure a safe environment.
Residential Concierge
Apex Hudson Riverfront
Yonkers, New York
09.2019 - 02.2020
- Provided exceptional concierge services while creating a welcoming, professional environment.
- Coordinated resident requests, maintenance work orders, vendor access, and guest services.
- Served as the primary point of contact for residents, guests, and visitors in a luxury residential community.
- Managed visitor registration, package deliveries, and resident notifications.
- Maintained detailed visitor logs and package tracking records.
- Monitored building access and ensured only authorized individuals entered the property.
- Responded quickly and professionally during emergencies.
- Worked closely with property management to maintain building standards.
Doughnut Specialist
Krispy Kreme
New York, New York
02.2020 - 01.2021
- Delivered exceptional customer service in a fast-paced environment.
- Handled customer orders and transactions accurately.
- Worked collaboratively to maintain quality and efficiency.
Legal Department Assistant
Lenox Hill Neighborhood House
New York, New York
09.2018 - 06.2019
Clerical Associate
Weil, Gotshal & Manges LLP
New York, New York
09.2018 - 06.2019
Education
High School Diploma -
Cristo Rey New York Highschool
New York, New York06.2022
Skills
- Luxury Guest Services
- Residential Concierge Operations
- Guest/Resident Relations
- Access Control
- Professional Communication
- Attention to Detail
- Front Desk Operations
- Conflict Resolution
Timeline
Owner | Client Services & Lead Photographer
TopLine Filmz
09.2022 - Current
Security Professional
Allied Universal Security Services
10.2021 - 07.2022
Doughnut Specialist
Krispy Kreme
02.2020 - 01.2021
Residential Concierge
Apex Hudson Riverfront
09.2019 - 02.2020
Clerical Associate
Weil, Gotshal & Manges LLP
09.2018 - 06.2019
Legal Department Assistant
Lenox Hill Neighborhood House
09.2018 - 06.2019
High School Diploma -
Cristo Rey New York Highschool