Denis Adelit
Clearwater,United States
Summary
Dynamic leader with extensive experience in team management and operational oversight. Spearheaded initiatives that improved service delivery quality, directly influencing customer satisfaction and retention rates. Proficient in utilizing performance metrics to guide team development and track progress, achieving significant improvements in productivity. Passionate about employee growth, I create tailored training programs that empower staff to excel in their roles. Experienced supervisor skilled in guiding diverse teams towards operational excellence. Successfully led a project to streamline workflows, resulting in a significant boost in service delivery speed. Developed targeted training programs that improved team compliance and skill sets, enhancing overall performance. Committed to fostering a collaborative atmosphere, I thrive on motivating teams to achieve their best.
Overview
15
15
years of professional experience
Work History
Supervisor
GA Foods Services
Saint Petersburg
01.2017 - Current
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Directed and motivated a team of employees, fostering a collaborative and high-performance work environment.
- Implemented training programs to enhance team skills and productivity, resulting in improved employee performance.
- Monitored key performance metrics and conducted regular evaluations to identify areas for improvement.
- Facilitated communication between management and staff to address concerns and ensure alignment with organizational goals.
- Operated and maintained various types of machinery to ensure optimal production levels.
- Monitored machine performance and performed routine maintenance to minimize downtime.
Cashier
CVS
Miami
01.2013 - 01.2015
- Conducted regular inventory checks and communicated stock levels to management, aiding in inventory management.
- Assisted in maintaining a clean and organized checkout area, creating a welcoming environment for customers.
- Provided feedback to management on customer trends and preferences, assisting in strategic decision-making.
- Demonstrated punctuality and reliability, consistently meeting scheduled shifts and contributing to overall team effectiveness.
Crew Member
McDonald
Miami
01.2011 - 01.2012
- Delivered exceptional customer service by efficiently processing orders and addressing customer inquiries.
- Maintained high standards of food safety and cleanliness in compliance with health regulations.
Education
High School Diploma - Accountability
Contabilidad Habana
Habana, CubaAssociate's Degree - Pharmacy Tech
Miami Education College
Miami, United States01.2011
Skills
- Operational Oversight
- Attention to Detail
- Conflict Resolution
- Team Collaboration
- Strategic Planning
- Workflow Optimization
- Computer skills
- Customer service
- Training Program Development
- Project Management
- Time Management
- Employee Engagement
- Quality Assurance
- Customer Service
- Analytical Skills
- Decision Making
- Communication
- Problem Solving
- Staff Development
- Team Management
- Leadership
- Goal oriented
- Attention to detail
- Employee motivation
- Decision-making
- Training and mentoring
- Team leadership
- Teamwork
- Positive attitude
Languages
Spanish - Native
English - Native
Timeline
Supervisor
GA Foods Services
01.2017 - Current
Cashier
CVS
01.2013 - 01.2015
Crew Member
McDonald
01.2011 - 01.2012
Associate's Degree - Pharmacy Tech
Miami Education College
High School Diploma - Accountability
Contabilidad Habana