Jean Dorval
UPS
Plantation,FL
2
Languages
1
Certification
24
years of professional experience
Results-oriented Supervisor experienced in training and mentoring teams. Enhanced team communication and optimized logistics, achieving improved operational efficiency. Delivered exceptional customer service and implemented process improvements to drive productivity.
Work History
Supervisor
24 Years 3 Months- Supervised daily operations to ensure timely package delivery and adherence to safety protocols.
- Trained and mentored staff on best practices in customer service and operational efficiency.
- Implemented process improvements that enhanced workflow productivity and reduced errors.
- Coordinated logistics for inbound and outbound shipments, optimizing route planning and resource allocation.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Truck Driver
4 Years 3 Months- Delivered products safely and efficiently across designated routes.
- Ensured compliance with safety regulations and transportation laws.
- Conducted pre-trip inspections to maintain vehicle safety standards.
- Collaborated with warehouse staff to streamline loading and unloading processes.
- Managed delivery schedules to optimize route efficiency and minimize delays.
- Trained junior drivers on safe driving practices and company protocols.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Education
Associate of Science - Information Technology
Skills
Staff management
Goal-oriented
Customer service
Operational oversight
Operational efficiency
Team building
Goal oriented
Certification
- Licensed Class B CDL holder, with air brake and passenger endorsement.
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Truck Driver
Gold Coast Beverage
02.2013 - 05.2017Read More
Supervisor
UPS
04.2002 - 07.2026Read More
Florida Career College
Associate of Science from Information Technology
Read More