Denis Hernandez
Mount Airy,NC
Summary
Results-driven professional with expertise in customer relationship building and sales management. Proven ability to enhance customer satisfaction and drive revenue growth through effective communication and active listening.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cook
13 Bones
Mount Airy, NC
06.2018 - Current
- Prepared and executed diverse menu items following established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health regulations.
- Collaborated with team members to streamline food preparation processes, enhancing efficiency during peak hours.
- Trained new kitchen staff on equipment usage, safety protocols, and menu offerings to improve team performance.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Salesperson
Carport Central
Mount Airy, NC
01.2019 - 12.2020
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Implemented sales strategies to increase product visibility and drive revenue growth.
- Trained new staff on product knowledge and effective sales techniques.
- Analyzed market trends to identify opportunities for business expansion.
- Mentored junior sales team members, fostering skills development and performance improvement.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
Bachelor of Science - Aeronautical Engineering
Liberty University
Lynchburg, VA12-2026
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Multitasking and organization
- Customer relationship building
- Relationship building
- Customer care
- Networking
- Sales process
- Active listening
- Sales management
- Negotiation
- Product description
Certification
- Certified A & P
- Flight Training
Languages
Spanish
Native or Bilingual
Timeline
Salesperson
Carport Central
01.2019 - 12.2020
Cook
13 Bones
06.2018 - Current
Bachelor of Science - Aeronautical Engineering
Liberty University