Denis Kaca

• Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
• Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in training new waitstaff members, contributing to a cohesive team environment.
• Promoted restaurant specials and upsold menu items, increasing overall sales revenue.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Cultivated warm relationships with regular customers.
• Set positive tone for entire dining experience as first point of contact for incoming guests.

Started as restaurant attendant for two contracts to move on later as ass/waiter and waiter in the main dining room. Being responsible of achieving wine sale targets and revenue items in the main while applying GOLD anchor standards at all time.

• Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
• Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
• Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
• Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.

Organize and host VIP events and responsible for handling exclusive clients at an exquisite 5 STAR HOTEL .

Consistently provided professional, friendly and engaging service. • Took food and beverage orders and served them to customers • Attended to customers’ needs • Accepted payments and manned the cash register • Maintained cleanliness in the counters, some parts of the kitchen, and tables • Manned the drive-thru • Helped in keeping the stock room clean and organize