Denisa Warren
Property Manager
Arlington,TX
Summary
Property Manager with 10 years of experience in all aspects of daily operations of property management including budgeting, reducing expenses, increasing occupancy, marketing, leasing, developing strong tenant relationships, staff supervision and development, and ensuring compliance with all applicable policies and regulations.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Community Director
Karya Property Management
05.2019 - 11.2023
- Present
- Assumed all responsibilities associated with accomplishing community objectives assigned by the Regional Manager.
- Oversees the entire operation of the community
- Effectively manages people, activities, and resources to accomplish community objectives and exceed expectations of the residents, employees, and owners
- Conducts all business in accordance with company policies & procedures, Fair
- Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartment communities.
Community Director
City Gate Property Group
02.2017 - 05.2019
- Oversees the entire operation of the community
- Effectively manages people, activities, and resources to accomplish community objectives and exceed expectations of the residents, employees, and owners
- Conducts all business in accordance with company policies & procedures, Fair Housing, Americans with
- Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartment communities
- Performs any additional duties and meet deadlines to exceed expectations assigned by our Regional
- Manager
Director
Indio Management
02.2015 - 08.2017
- Assumed all responsibilities associated with accomplishing community objectives assigned by the Regional Manager.
- In addition, I was responsible for maintaining accurate daily, weekly, and monthly reports, including accurate reporting of rents and deposits received
- Updated on a daily basis: all rents, deposits and application fees received
- Issued appropriate notices, when necessary (i.e., late payments, eviction notices, returned check memos)
- Updated required reports concerning move-out notices, activity, etc., on a daily basis and provided information to the Community Director
- Organized files all applicable reports, leases, and paperwork
- Proofread all lease paperwork and processes move-ins and move-outs
- Processed all security deposit move-out reports
- Accepted service requests and informed maintenance for prompt processing
- Conducted service follow-ups when work was completed.
Community Director
Nals Apartment Homes
05.2014 - 02.2015
- Responsible for collection, posting, and depositing of all rental payments according to company accounting policies and procedures
- Assisted in coordinating monthly newsletter and other marketing strategies
- Maintained company vendor and payable files
- Researched and ensured follow up on any outstanding invoices before posting payables
- Obtained required paperwork on new vendors
- Prepared daily, weekly, and monthly reports in a timely manner
- Maintained company customer service standards
- Assisted residents with concerns and needs, approve or reject resident applications based on established guidelines
- Assisted with leasing duties as needed
- Toured prospects, leased apartments, and notified applicants on status of pending applications
- Handled all aspects of past resident collections including but not limited to payment arrangements
- Assisting with the coordination and facilitation of all leasing, administrative, vendor duties
- Assisted in hiring, training, supervising, evaluating, and disciplining of leasing staff and any duties assigned by the Regional Manager and Senior Property Manager.
Area Property Manager
Allied Property Management
03.2012 - 05.2014
- Responsible for scheduling maintenance and vendors, bills, collections, and file audits on several class
- B properties
- Oversaw 9 properties that totaled 340 units
- Traveled between properties to address any on site issue
- Maintained resident and applicant files and processed applications for approval/denial
- Collected and processed monies
- Filed and handled eviction process
- Enforced community policies in appropriate manner
- Conducted file audits to correct rental amount and cross track with the system.
Education
High School Diploma -
Everest College
Dallas, TX2010
Associate's degree -
Garland High School
Garland, TX2008
Skills
- Budgeting
- Property Leasing
- Fair Housing Regulations
- Proofreading
- Property Management
- Salesforce
- Microsoft Outlook
- Accounts Payable
- Office Management
- Bilingual
- Renovation
- Project management
- Leadership
- Construction estimating
- Cost control
- Management
- OneSite
- Databases
- Forecasting
- Human resources
Certification
Certified Apartment Manager
BLS Certification
Driver's License
March 2021 to February 2024
Timeline
Community Director
Karya Property Management
05.2019 - 11.2023
Community Director
City Gate Property Group
02.2017 - 05.2019
Director
Indio Management
02.2015 - 08.2017
Community Director
Nals Apartment Homes
05.2014 - 02.2015
Area Property Manager
Allied Property Management
03.2012 - 05.2014
High School Diploma -
Everest College
Associate's degree -
Garland High School